Head of Operations - Tanker Services

Adler & Allan Ltd; Wellington; On-site; GBP 60,000 - 75,000; Full time

Job summary

A top environmental services provider in Wellington seeks a Head of Operations for Tanker Services. The successful candidate will oversee operations, ensure compliance with ISO standards, and manage a diverse team. Essential qualifications include extensive industry experience and proven leadership skills. This role offers a competitive salary, car allowance, and various employee benefits including enhanced maternity/paternity leave and a company pension. Ideal for dynamic leaders with excellent interpersonal skills.

Benefits

Enhanced maternity, paternity and adoption pay and leave

Company pension

Life assurance scheme (x4 salary)

Medicash Plan

Refer a friend scheme

Employee assistance programme

Competitive annual leave plus bank holidays

Training and career progression opportunities

Qualifications

• Experience of working within a highly regulated and compliance driven environment.
• Demonstratable experience of complex problem solving.

Responsibilities

• Oversee relevant service-line operations efficiently.
• Conduct audits and reviews of operational procedures.
• Manage and lead operations managers and teams.
• Maintain key client relationships and oversee SLAs.
• Develop positive relationships with new and existing customers.

Skills

Extensive experience of the water, drainage, construction industry or similar

Proven experience leading multi-disciplinary teams

Excellent interpersonal and communication skills

Highly organised and able to manage multiple priorities

Job description

Head of Operations- Tanker Services

Wellington

Permanent, full-time

Competitive salary + car allowance + Bonus plus benefits

Exciting opportunity to join us here at Oneline. Due to growth, we are looking for a Head of Operations- Tankering where you will be responsible for tactical planning, coordination, and performance management of operational teams in the tankering and deep suction service lines.

More about the role:

Operations Management:

• Oversee relevant service-line operations (e.g. cleansing, CCTV, tankering, tank cleans, confined space entry).
• Ensure service delivery is completed efficiently, on schedule, and within budget.

Regulatory and Quality Compliance:

• Ensure operations follow ISO standards (e.g., ISO 14001 for Environmental Management, ISO 45001 for Health & Safety).
• Conduct audits and reviews of operational procedures, waste handling, and environmental impact.

Team & Resource Leadership:

• Manage and lead operations managers, supervisors and field crews.
• Lead training, recruitment, and performance evaluations.
• Fleet & Equipment Oversight:
• Review scheduling and compliance of tankers & deep suction units
• Lead on optimisation of vehicle and plant uptime through preventive maintenance planning.

Client Relations & Reporting:

• Maintain key client relationships, oversee SLAs, and produce operational reports.
• Adequately resolve any escalated service issues.

Revenue Generation:

• Develop positive, meaningful relationships with new and existing customers
• Generate growth in existing contracts
• Support the wider team in generation of new opportunities
• Close liaison with counterparts in Group to recognise wider opportunities
• Accurate revenue and cost reporting
• Contribute to annual budget setting and investment requirements

About you:

• Extensive experience of the water, drainage, construction industry or similar
• Proven experience leading multi-disciplinary teams
• Experience of working within a highly regulated and compliance driven environment
• Demonstratable experience of complex problem solving
• Excellent interpersonal and communication skills at all levels
• Highly organised and able to manage multiple priorities

What we can offer you:

• Enhanced maternity, paternity and adoption pay and leave
• Company pension
• Life assurance scheme (x4 salary)
• Medicash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants
• Refer a friend scheme
• Employee assistance programme (access to GP appointments and mental health support)
• Competitive annual leave plus bank holidays
• Training and career progression opportunities

About us:

At Adler and Allan Group, we're not just a company - we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.