Head of Operations & Commercial Growth

HACKNEY EMPIRE-1; City Of London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A prominent cultural venue in London seeks a senior leader to manage all operational areas, ensuring high-quality visitor experiences and maximizing revenues. The ideal candidate will have a people-focused approach, strong commercial skills, and the ability to empower a diverse team. This role plays a key part in enhancing the venue's profile nationally and ensuring a safe and welcoming environment. Applications are encouraged from under-represented groups to promote inclusivity in leadership roles.

Qualifications

• Experience leading operational areas such as visitor experience and IT.
• Commercial awareness to maximize revenues.
• Ability to empower and manage teams effectively.

Responsibilities

• Lead and manage operational areas and ensure high-quality visitor experiences.
• Maximize income and improve service standards.
• Work with leadership to build the organization's profile.

Job description

A prominent cultural venue in London seeks a senior leader to manage all operational areas, ensuring high-quality visitor experiences and maximizing revenues. The ideal candidate will have a people-focused approach, strong commercial skills, and the ability to empower a diverse team. This role plays a key part in enhancing the venue's profile nationally and ensuring a safe and welcoming environment. Applications are encouraged from under-represented groups to promote inclusivity in leadership roles.