Head of Operations

Falmouth Fairfax; Greater London; On-site; GBP 100,000 - 140,000; Full time

Job summary

A leading property advisory firm in the United Kingdom is seeking an experienced Head of Operations to join their team. The ideal candidate will bring at least 10 years of leadership experience in the luxury services sector, particularly in super prime property or hospitality. This newly established role requires the ability to translate strategic goals into operational excellence while ensuring compliance with regulatory standards. Competitive salary plus benefits is offered for the right candidate.

Qualifications

• Minimum 10 years of progressive leadership experience in luxury services.
• Expertise in super prime property or the luxury market segment.
• Ability to navigate complex regulatory environments.

Responsibilities

• Translate executive vision into measurable results.
• Ensure seamless delivery of premium services.
• Lead team development and strategic operations.

Skills

Leadership

Operations Management

Financial Management

Strategic Planning

Regulatory Compliance

Job description

The Company

A highly respected, award-winning property advisory and management firm, renowned for its expertise in the realm of luxury residential, mixed-use, and branded developments, is seeking a Head of Operations for a newly established position. Exclusively advising the premium market and catering to ultra-high-net-worth individuals, our client boasts a market-leading multi-billion-pound contracted portfolio, encompassing some of the most prestigious developments, brands, and clientele in the industry.

The Role

Reporting to the senior leadership team, this individual will serve as the operational backbone for our client translating executive vision into measurable results while working closely with the head office to ensure seamless delivery of premium services. Key areas of role coverage will include :

• Executive Support & Strategic Leadership
• Operations Management & Process Excellence
• Team Leadership & Development
• Technology Infrastructure & Information Management
• Financial Operations & Management
• Legal, Regulatory & Risk Management

The Candidate

Minimum 10 years of progressive leadership experience within the luxury services sector, with demonstratable expertise in super prime property, hospitality or luxury market segments (essential).

Understanding of high-net-worth client and institutional client expectations and the operational requirements of delivering excellence in services.

Proven ability to navigate complex regulatory environments and compliance requirements at pace.

Remuneration and progression

The salary will depend on prior experience but there is an expected range for the role of £, - £, plus benefits and bonus.

The Opportunity

This opportunity offers the chance to join a highly distinguished, market-dominating business renowned for its excellence within the super-prime sector. Our client upholds the highest standards of professionalism and quality combining this with dynamic, innovative solutions to its clients. The successful candidate will play a crucial role in maintaining and enhancing the company’s market leading position as it continues to expand its exceptional service offering into new markets.

For more information please contact Lucy Cook- / 20