Head of Observability and Analysis

HSBC; Birmingham; On-site; GBP 80,000 - 120,000; Full time

Job summary

A global financial services organization is seeking a Head of Network Observability & Analysis to enhance cybersecurity monitoring strategies for its network infrastructure. This role requires strong technical expertise, strategic vision, and leadership skills, overseeing a team while ensuring compliance with cybersecurity frameworks and enhancing network security operations. Located in Birmingham, this position offers tailored development opportunities and a comprehensive benefits package including healthcare and pension contributions.

Benefits

Private healthcare

Enhanced maternity and adoption pay

Generous pension scheme

Qualifications

• Understanding of common industry cyber security frameworks including OWASP, PCI DSS.
• Experience working within cloud-based environments.
• Deep SME knowledge of network security and firewalls.

Responsibilities

• Define & deliver vision, strategy & roadmap of the Capability.
• Lead vendor relationships with owned technologies.
• Monitor & communicate progress of capability performance through agreed KPIs.

Skills

Knowledge of cyber security frameworks

Experience with Cloud and SaaS

Understanding of networking concepts

Leadership skills

Strong communication skills

Education

Background in information systems or technology

Tools

Amazon Web Services

Google Cloud Platforms

Microsoft Azure

Job description

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Head of Network Observability & Analysis

The Head of Head of Network Observability & Analysis is a capability owner role and reports to the Global Head of Network Security. Capability owners define and maintain Capability Strategy, supported by Enterprise Architecture, Security Architecture and Control Owners, in response to business strategies, regulator expectations, technology and practise advancement, best practise and threat actor evolution, they also runs / drives respective Delivery forums, QBRs, SteerCos and Capability PODs.

The Head Network Observability and Analysis is responsible for developing and leading strategies to enhance cyber visibility and monitoring of HSBCs network infrastructure. The role ensures the implementation and management of comprehensive network observability solutions, that underpin a number of key cybersecurity controls moving forward. The role will involve significant collaboration throughout HSBC. This position requires strong technical expertise, strategic vision, and strong leadership and communication skills to ensure success.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Define & deliver vision, strategy & roadmap of the Capability.
• Prioritises teams' backlogs based on objectives & value released to identify what teams work on next.
• Lead definition of scope and prioritisation of user stories to be developed in teams, including acceptance criteria/definition of done.
• Lead vendor relationships with owned technologies.
• Interact with stakeholders across the organisation to understand their security needs and expectations.
• Evaluate and adoption of new technologies and practices which may impact the control environment.
• Monitor & communicate progress of capability performance through agreed KPIs and metrics
• Run a Pod per L2 capability with Architecture, Engineering, Service Delivery, Control Owner, Program Manager and Product Management

To be successful in this role you should meet the following requirements:

• Understanding and knowledge of common industry cyber security frameworks, standards, and methodologies, including OWASP, ISO2700x series, PCI DSS, GLBA, GDPR, Global data security and privacy acts, FFIEC guidelines, CIS and NIST standards.
• Experience working within Cloud, SaaS and emerging cloud use-cases for web/mobile and enterprise companies.
• Specific background knowledge cloud technologies including Amazon Web Services, Google Cloud Platforms and Microsoft Azure.
• Strong commercial background and knowledge of cybersecurity offerings with a deep understanding inf networking concepts
• Experienced in owning a capability, technology, or platform together with the responsibilities associated with running a team of up to 20 individuals.
• A background in information systems, technology, architecture, design, and service delivery of defense-in-depth capabilities.
• Experience working in a highly regulated, large multi-national environment
• Deep SME knowledge of network security, including capabilities aligned typically to firewalls and other networking technologies that control traffic flow by policy.

This role is based Birmingham, Sheffield can also be considered.

Opening up a world of Opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

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