Head of Multi-Site Adventure & Experience Operations

Digby Morris Executive Search & Talent Acquisition; Southampton; On-site; GBP 200,000 +; Full time

Job summary

A major adventure tourism operator is seeking an experienced Operational General Manager to oversee multi-site operations. The role involves leading a diverse team, driving operational excellence, and enhancing guest experience across water sports, diving and adventure centers. Candidates should have a strong background in hospitality or leisure management, extensive P&L responsibility, and a proven track record in scaling operations. This is a unique opportunity to shape the future of adventure tourism in the region.

Qualifications

• 10–15+ years leading complex, multi-site operations in hospitality, tourism, leisure or entertainment.
• Strong P&L ownership and commercial acumen.
• Proven track record in scaling operations, building teams and driving transformation.

Responsibilities

• Lead multi-site operations across watersports, diving and adventure centres.
• Ensure world-class safety, quality, and guest experience standards.
• Identify new commercial opportunities, partnerships and expansion plays.

Skills

Leadership

P&L Management

Operational Excellence

Team Development

Commercial Acumen

Education

Bachelor's degree in Business, Hospitality, Sports/Leisure or similar

MBA preferred

Job description

A major adventure tourism operator is seeking an experienced Operational General Manager to oversee multi-site operations. The role involves leading a diverse team, driving operational excellence, and enhancing guest experience across water sports, diving and adventure centers. Candidates should have a strong background in hospitality or leisure management, extensive P&L responsibility, and a proven track record in scaling operations. This is a unique opportunity to shape the future of adventure tourism in the region.