Head of Maintenance and Facilities

CBW Staffing Solutions; Greater London; On-site; GBP 76,000 - 90,000; Full time

Job summary

A leading tourist attraction management firm in London seeks a Head of Maintenance and Facilities to oversee operational leadership at multiple iconic sites. This role involves developing long-term asset management strategies, managing significant budgets, and leading multidisciplinary teams. Candidates must have a relevant degree, chartered membership, and proven experience in complex environments. This position offers an exciting opportunity to contribute to the maintenance of notable landmarks with a focus on engineering excellence and sustainability.

Qualifications

• Strong experience in senior estates/building services management.
• Experience of leading and developing large multidisciplinary teams.
• Good financial acumen and experience managing significant budgets.
• Health & Safety qualification (IOSH/NEBOSH).

Responsibilities

• Develop and implement a long-term asset management strategy.
• Deliver a portfolio of larger maintenance projects.
• Oversee maintenance of the asset register and lead inspections.
• Manage the CAPEX budget and investment spending.
• Lead capital projects from concept through to completion.

Skills

Leadership

Financial Acumen

Engineering Knowledge

Project Management

Health & Safety Compliance

Education

Degree in Building Surveying, Engineering, or related field

Chartered membership (IWFM, RICS, IEE, IMechE or CIOB)

Job description

Head of Maintenance and Facilities – Client Direct – Central London – up to 90K

Are you a senior level operator from an engineering background? Would you like to work at some of the world's most famous tourist attractions in London? If so please read on.

One of the UK's major tourist attractions is currently looking to recruit a Head of Maintenance and Facilities to work as part of their senior management team to help and assist in managing a number of unique assets based across London.

In the role you will be responsible for providing strategic leadership and operational oversight of the maintenance and facilities services at a number of key locations. The postholder will also develop and own the full operational plan, leading the delivery of a varied portfolio of projects and maintenance works across the buildings and estates. There will also be a strong focus on leading the development of the maintenance services over the next decade, capitalising on opportunities that new technology and AI will present. The role will also ensure effective management of all engineering activities on site, providing technical expertise, and maintaining strong and regular communications with all involved stakeholders. The role has responsibility for managing the budget (15m) for all facilities management, asset management and CAPEX budgets. The role has line management responsibilities for the facilities management team and will also manage interactions with wider asset management and engineering teams.

The main responsibilities will be as follows:

• Develop and implement a long term asset management strategy and plan.
• Deliver a portfolio of larger maintenance projects across the entire estate.
• Ensure the maintenance of the asset register and lead all inspections and condition monitoring.
• Oversee maintenance and renewals of major assets.
• Identify and manage all engineering safety risks.
• Driving continuous improvement initiatives – reducing downtime, increasing efficiencies in collaboration with the key subcontractors etc.
• Managing the CAPEX budget and investment spend to ensure successful maintenance and continual improvement.
• Lead all capital projects from concept through to completion.
• Provide assurance on the interpretation of technical drawings, design, and modification to any existing or new assets.
• Be the main point of contact for all engineering and facilities matters.
• Ensure all relevant policies and procedures are in place and that all sites are compliant with health, safety, fire, security, building and environmental regulations.
• Hold responsibility for maintenance and facilities management contracts and contractor services, leading tender processes to procure these and managing the contracts once in place.
• Regularly monitor and review performance of contractors and suppliers to secure an effective, best value and customer focussed service for the organisation.
• Develop and maintain close working relationships with external stakeholders.

Applicants for this must be able to meet the following:

• Degree or equivalent in Building Surveying, Engineering, or related field.
• Chartered membership of relevant professional body – IWFM, RICS, IEE, IMechE or CIOB.
• Strong experience in senior estates/building services management, ideally within heritage and/or complex multi‑site environments.
• Experience of leading and developing large multidisciplinary teams and of working in a matrix structure.
• Experience of tender processes, contract management and performance management.
• Good financial acumen and experience managing significant budgets.
• Experience leading large facilities and engineering teams.
• Strong interest in the environment and net zero initiatives.
• Health & Safety qualification (IOSH/NEBOSH)
• Broad engineering knowledge and experience of implementing best practice in the maintenance of mechanical, electrical and infrastructure assets and systems.