Head of Luxury Hospitality – Multi‑Site Care Homes

Westgate Healthcare; London Colney; On-site; GBP 55,000 - 60,000; Full time

Job summary

A leading care home provider is looking for a Group Head of Hospitality to set and maintain luxury standards across their care homes in a multi-site environment. You will collaborate with various teams to improve guest experiences, ensure pristine housekeeping, and oversee operational efficiencies. The ideal candidate will have expertise in hospitality management, be detail-oriented, and excel at motivating teams while maintaining compliance with all regulations. This role offers competitive salary compensation.

Benefits

Financial wellness with Stream access

Employee discount schemes

Comprehensive staff induction and training

Qualifications

• Experienced in hospitality management within premium or multi-site environments.
• Skilled in service design and operational leadership.
• Proactive, organized, and detail-driven.

Responsibilities

• Lead luxury hospitality standards across all homes.
• Develop and implement group-wide SOPs and monitor delivery.
• Oversee housekeeping standards and manage supplier relationships.

Skills

Hospitality management

Guest experience

Operational leadership

Team motivation

Job description

A leading care home provider is looking for a Group Head of Hospitality to set and maintain luxury standards across their care homes in a multi-site environment. You will collaborate with various teams to improve guest experiences, ensure pristine housekeeping, and oversee operational efficiencies. The ideal candidate will have expertise in hospitality management, be detail-oriented, and excel at motivating teams while maintaining compliance with all regulations. This role offers competitive salary compensation.