Head of IT Operations | The Royal Orthopaedic Hospital NHS Foundation Trust

The Royal Orthopaedic Hospital NHS Foundation Trust; Birmingham; On-site; GBP 150,000 - 200,000; Full time

Job summary

A major healthcare provider in Birmingham seeks a Head of IT Operations to manage IT infrastructure and support Trust objectives. This role includes overseeing desktop, server, and network operations, providing technical advice, and managing IT projects. Ideal candidates will have experience in IT operations and strong leadership skills. Competitive flexible working arrangements are offered, promoting a diverse and inclusive workplace.

Benefits

Flexible working arrangements

Inclusive workplace culture

Support for disabled applicants

Qualifications

• Experience in managing IT infrastructure and operations.
• Ability to provide technical support and advice to senior management.
• Experience in line management and budget management.

Responsibilities

• Oversee the IT infrastructure of the Trust, including desktop and networks.
• Provide technical support to projects and initiatives.
• Manage internal IT projects and budget.

Job description

Overview

• This role is integral to the implementation of the IM&T Strategy. A programme of work, with agreed priorities, has been approved and this role will ensure successful implementation of these priorities. In addition, they will start to map out the strategic direction of travel for IM&T and for the achievement of the implementation of all clinical and non-clinical systems.
• In addition to strategy implementation, this role will also need to support the management of operational IT Support Services. This will include the achievement of industry best practice for IT support and maintenance, whilst also ensuring support to new developments and system implementation as part of the IM&T Strategy.
• This role will shape and influence Small Systems Development within the Trust within the overall framework of the IM&T Strategy, in order to meet the on-going demands of clinical directorates.
• In addition to these three specific areas, this role will be expected to: Foster and support partnership arrangements with neighbouring Trusts; Work with Trust colleagues to integrate telephony with data networks; Support the NHS goal of a paperless environment; Supporting the NHS on the Net Zero plans; Promote and develop the external reputation of the Trust as the IT ambassador.

About the role

To support us on this exciting journey we are now seeking to appoint a Head of IT Operations.

This post will be responsible for the whole of the IT infrastructure of the Trust, including desktop, server rooms and network devices, and ensuring that the IT hardware and software provide effective and efficient support for all Trust business goals and for all Trust staff. The Head of IT Operations provides technical support and advice to the CDIO and Executive Director of Finance. In addition, the post is responsible for providing IT advice and support to Trust projects and initiatives. The role involves direct line management of the IT Team and managing internal IT projects as well as both pay and considerable non-pay budget management.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

For a full list of duties and requirements, please read our Job Description and Person Specification.

For an informal conversation please contact Shakeel Sabir on [e-mail]

This advert closes on Friday 26 Sep 2025