Head Of IT Operations Investment Mgt 500k+ | Hybrid in San Fran

Living Talent; Greater London; Hybrid; GBP 400,000 - 700,000; Full time

Job summary

A major investment management firm is seeking a Head of IT Operations to lead technical operations and ensure 24/7 availability across all IT systems. The role involves driving infrastructure strategy, managing vendor relationships, and overseeing compliance and risk mitigation efforts. We expect exceptional leadership abilities, strong communication skills, and extensive IT operations experience. Candidates should have an MBA or a relevant degree. This position offers competitive compensation and a hybrid work schedule.

Qualifications

• Proven leadership in technical operations and team management.
• Experience in investment management or broader financial services.
• Managing critical firm-impacting incidents.
• Exceptional communication skills for high-pressure problem resolution.
• Strong background in cloud operations and vendor management.
• Broad IT operations experience across infrastructure support and governance.
• Executive presence with a boardroom-ready mindset.
• Commitment to service excellence and stakeholder engagement.

Responsibilities

• Drive infrastructure strategy and manage vendor relationships.
• Oversee governance processes focusing on continuous improvement and risk mitigation.
• Ensure regulatory compliance across all IT systems and services.
• Manage a team of 30, ensuring operational resilience.

Skills

Succession Planning

Growing Experience

Expense Management

Management Experience

Rackspace

Laboratory Management

Senior Leadership

Operations Management

Relationship Management

Leadership Experience

Negotiation

Taxonomy

Education

MBA or other relevant discipline

Tools

Rackspace

Job description

Head of IT Operations (not engineering)

Senior leadership role responsible for 24x7 availability operational resilience and regulatory compliance across all IT systems and services.

• Investment Mgt firm (400B AUM)
• Report to CTO
• Team size : 30
• Location : San Francisco (Full relocation provided)
• Hybrid schedule
• Comp : 500k - 700k

Drive infrastructure strategy manage vendor relationships and oversee governance processes focusing on continuous improvement risk mitigation and alignment with business and regulatory priorities.

Experience managing infrastructure from a service delivery risk and compliance perspective preferably within financial services investment management or similarly regulated industries is needed.

Required Experience

• Proven leadership in technical operations and team management
• Investment management or broader financial services
• Managing critical firm-impacting incidents
• Exceptional communication skills for high-pressure problem resolution
• Strong background in cloud operations and vendor management
• Broad IT operations experience across infrastructure support and governance
• Executive presence with a boardroom-ready mindset
• Commitment to service excellence and stakeholder engagement
• MBA or other relevant discipline is ideal

Key Skills

• Succession Planning
• Growing Experience
• Expense Management
• Management Experience
• Rackspace
• Laboratory Management
• Senior Leadership
• Operations Management
• Relationship Management
• Leadership Experience
• Negotiation
• Taxonomy

Employment Type: Full-Time

Experience: years

Vacancy: 1

Monthly Salary: 400000 - 700000