Head of HR Services

Morgan Philips Group SA; England; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A well-known organization in Buckinghamshire seeks a Head of HR Services on a 12-month contract to lead HR operations, implement SAP SuccessFactors, and oversee key HR functions. This hands-on role requires proven experience in HR leadership and a passion for improving operational efficiency. The position offers hybrid working and a chance to make a significant impact during an HR transformation journey.

Benefits

Collaborative environment

Strong leadership engagement

Hybrid working

Qualifications

• Proven experience leading HR Operations or HR Shared Services.
• Strong leadership capability in managing HR teams.
• Experience driving HR systems improvement.

Responsibilities

• Lead and develop the HR Services team.
• Oversee Reward and Learning teams.
• Implement SAP SuccessFactors as business lead.
• Drive continuous improvement across HR processes.

Skills

HR Operations leadership

Stakeholder management

SAP SuccessFactors

Operational efficiency

Multi-discipline HR team management

Tools

SAP SuccessFactors

Job description

We’re partnering with a well‑known organisation in Buckinghamshire to appoint a Head of HR Services on a 12‑month fixed‑term contract. This is an exciting opportunity to join the business at a pivotal point in its transformation journey as it modernises its HR operating model and implements SAP SuccessFactors.

As Head of HR Services, you will lead the delivery of high‑quality HR operations across the full employee lifecycle, while also overseeing Reward and Learning functions. This is a hands‑on leadership role that combines day‑to‑day operational excellence with the opportunity to shape and deliver a number of strategic HR projects.

The Role

In this role, you will:

• Lead and develop the HR Services team, ensuring an excellent experience across onboarding, lifecycle changes, offboarding and all employee administration
• Oversee Reward and Learning teams, ensuring alignment, accuracy and consistency in process, governance and employee experience
• Play a key role in the implementation of SAP SuccessFactors, acting as a business lead, ensuring readiness, adoption and change management across HR and the wider organisation
• Drive continuous improvement across HR processes, systems and service delivery
• Work closely with HR leadership and cross‑functional stakeholders to support a variety of HR projects and operational enhancements
• Ensure compliance, accuracy and strong controls across all HR service areas

About You

We’re looking for someone who brings:

• Proven experience leading HR Operations / HR Shared Services, including full employee lifecycle delivery
• Strong leadership capability, with experience managing multi‑discipline HR teams (e.g. HR Services, Reward, Learning)
• Demonstrable experience driving HR systems improvement — exposure to SAP SuccessFactors is highly advantageous
• A solutions‑focused mindset with the ability to navigate complexity, ambiguity and change
• Confidence managing stakeholders, influencing across HR and the wider business
• A passion for improving service delivery, operational efficiency and employee experience

What’s on Offer

• A high‑impact role at a key point in the organisation’s HR transformation
• The chance to lead SuccessFactors implementation and shape future HR processes
• A collaborative, supportive environment with strong leadership engagement
• Hybrid working with an accessible Buckinghamshire base

Please note you will receive an automated response advising you that we have received your CV.

Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 20 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings.

We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.