Head of Global Groups Division

Travel Trade Recruitment; City Of London; Hybrid; GBP 50,000; Full time

Job summary

A prominent travel company in London is seeking a Head of Global Groups Division to lead their international teams. The role involves driving performance, managing CRM data, and building strong client relationships. Candidates should have proven travel sales leadership and knowledge of European destinations. This position offers an annual salary up to £50,000, hybrid working options, and opportunities for professional growth.

Benefits

20 days holiday + bank holidays

Pension

Cycle to work scheme

Opportunities for growth & development

Qualifications

• Proven leadership in travel sales & operations.
• Comfortable with AI and digital tools.
• Strong knowledge of European destinations.

Responsibilities

• Lead and inspire a team of 6+ professionals.
• Oversee CRM data, reporting, and sales funnel.
• Manage key client relationships and handle escalations.

Skills

Travel sales leadership

CRM management

Strong communication

Knowledge of European destinations

Experience with AI and digital tools

Job description

Overview

Are you an experienced leader in travel sales and operations? We're looking for a dynamic Head of Global Groups Division to lead a growing international team and shape the future of this well-established DMC's global services.

We're seeking a results-driven professional to lead our Global Groups Division, managing a talented team while shaping strategy and enhancing operational excellence.

Your Mission

Lead our global sales and operations team, drive performance, and represent the department at the highest levels. You'll oversee the full CRM funnel, build strong client relationships, and contribute to the company's continued success.

Responsibilities

• Lead and inspire a team of 6+ professionals
• Oversee CRM data, reporting, and sales funnel
• Manage key client relationships and handle escalations
• Deliver budgets, KPIs, and identify growth opportunities
• Champion training, automation, and process improvements
• Travel to destinations to monitor supplier standards

What’s Needed

• Proven leadership in travel sales & operations
• Strong knowledge of European destinations
• CRM and data management expertise
• Excellent communicator, strategic and hands-on
• Comfortable with AI and digital tools

What’s on offer

• Up to £50,000 salary (DOE) + benefits (pension, cycle to work)
• 20 days holiday + bank holidays
• Hybrid working: 4 days office, 1 remote (after probation)
• Hours: 09:15-17:30 (flexibility during peak season)
• Great opportunities for growth & development

Join a collaborative, forward-thinking organisation where your leadership can make a real impact. Please apply online to this post by sending your CV and a covering note.