Head of Facilities Management

Enfield Council; City Of London; Hybrid; GBP 68,000 - 89,000; Full time

Job summary

A local government authority is seeking a Head of Facilities Management to lead its integrated FM service. The role involves strategic leadership, ensuring compliance and sustainability across facilities, and managing a substantial budget. The successful candidate will drive innovation and improvement while enhancing service quality. This permanent full-time position offers a salary range of £68,490 - £88,014 per annum with hybrid working options.

Benefits

Local Government Pension Scheme

Up to 32 days annual leave

Interest free season ticket loan

Career development opportunities

Employee Assistance Programme

Health and leisure discounts

1 month paid sabbatical for Children's Social Workers

Qualifications

• Strategic leader with senior-level experience in Facilities Management.
• Strong budget manager with a track record in cost control.
• Skilled communicator, able to engage with diverse stakeholders.

Responsibilities

• Lead the strategic direction and operational delivery of FM services.
• Ensure compliance and sustainability across facilities.
• Manage a significant budget and oversee service delivery.

Skills

Facilities Management

Budget management

Sustainability advocacy

Leadership

Communication

Job description

As Head of Facilities Management, you will lead the strategic direction and operational delivery of a fully integrated FM service using a co‑ordinated delivery model. You will ensure excellence across all aspects of Hard and Soft FM, compliance, sustainability, procurement, and transformation, acting as the Council's lead for the Corporate Landlord function.

• Delivering statutory Corporate Landlord responsibilities, including hard services (building maintenance) and soft services (cleaning, security, etc.) across all corporate buildings and facilities.
• Ensuring the Council's facilities are safe, clean, compliant, efficient, and fit for purpose, through planned, cyclical, and reactive maintenance programmes.
• Leading and delivering the Council's ambition to become Net Zero by 2030, working with sustainability teams to embed environmental principles in all FM operations.
• Overseeing a combination of in‑house teams and external contractors to deliver a high‑performing, value‑driven FM service.
• Managing a significant budget, including forecasting, recharging, and cost recovery ensuring services are delivered on time and within budget, while delivering a target surplus.
• Driving service improvement, innovation, and transformation, establishing and monitoring KPIs, performance metrics, and compliance obligations.
• Developing a high‑performing FM team, embedding talent management, staff development, and holding others to account for results.
• Delivering major capital planned works across corporate, housing, compliance, and de‑carbonisation programmes.
• Supporting Hard Services and Soft Services managers to ensure day‑to‑day maintenance, office setups, cleaning, reception, security, and emergency readiness are well executed across all Council sites.

Leadership, Strategy and Innovation

• Provide strong leadership, motivation, and clear direction to the FM team, aligning operations with Council goals and best practice.
• Embed best‑in‑class technical delivery through a multi‑disciplinary in‑house function, and drive ambitious transformation of the FM service.
• Develop Council‑wide Maintenance & FM policy under the Procurement Guide and Contracts Procedure Rules.
• Champion innovation and collaboration, exploring new delivery models and funding sources (e.g., grants, S106) to optimise service and resource efficiency.
• Lead the Council's Corporate Landlord technical delivery, driving implementation of the SAMP (20192024) and CIPFA Corporate Landlord principles.

Governance, Compliance & Risk

• Ensure all FM operations comply with legislation, including the Corporate Manslaughter and Corporate Homicide Act 2007, and are formally documented via council compliance systems.
• Oversee risk assessments, statutory inspections, audits, and compliance‑related activities across all assets.
• Take overall accountability for timely and comprehensive responses to Freedom of Information requests, complaints, and Member enquiries relating to FM.
• Ensure contract and procurement processes follow Council Contract Procedure Rules and relevant industry standards.

Qualifications

• A strategic leader with significant senior‑level experience in Facilities Management within a large, complex organisation.
• A strong budget manager and commercial thinker with a proven track record of cost control, innovation, and service improvement.
• A skilled communicator and collaborator with the ability to engage effectively with senior stakeholders, elected members, contractors, and cross‑service teams.
• An environmental advocate, passionate about driving sustainability and achieving meaningful carbon reductions.
• A confident decision‑maker, able to manage competing priorities while maintaining safety, quality and compliance.
• An inspirational leader with a commitment to staff development, accountability, and inclusive leadership.

Enfield Council is looking for an exceptional leader to take the reins of our Facilities Management (FM) service and shape its future. This is a rare and exciting opportunity to lead a multi‑disciplinary team in delivering high‑performing, sustainable, and customer‑focused services across our corporate estate.

£68,490 - £88,014 pa - Permanent full‑time contract

Based at Enfield Civic Centre. Hybrid working = 2-3 days a week in the office.

Why it's great to work for Enfield Council:

• An excellent pension through the Local Government Pension Scheme (LGPS).
• Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
• A blend of remote and office based working for most roles.
• Interest free season ticket loan repayable over three or ten months.
• Career development and learning experiences from a range of training courses and learning methods.
• Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
• Health and leisure discounts and tax‑free bikes for work.
• 1 month paid sabbatical for Children's Social Workers.