Head of Delivery (Development)

Manpower UK Ltd; Hounslow; On-site; GBP 110,000 - 125,000; Full time

Job summary

A leading staffing company is seeking a Head of Delivery for Development in North London. This strategic role involves overseeing project delivery, optimizing processes, and driving operational excellence. The ideal candidate will have extensive experience in managing large IT programs, strong skills in stakeholder management, and a proven ability to implement automation strategies. The position offers a competitive salary of £110-£125k plus a 20% bonus.

Qualifications

• Proven experience in managing complex development projects.
• Strong understanding of software development lifecycles.
• Ability to collaborate with IT leadership and business stakeholders.

Responsibilities

• Oversee end-to-end delivery lifecycle of projects.
• Manage project portfolios and allocate resources effectively.
• Drive continuous improvement in delivery practices.

Skills

Project management

Stakeholder management

Communication skills

Agile methodologies

Data-driven decision making

Tools

Project management tools

RPA

Cloud Computing (AWS, Azure, Google Cloud)

Job description

Head of Delivery (Development) North London £110-£125k + 20% Bonus

The Head of Delivery for Development is responsible for overseeing the delivery of development projects and change requests across the organization, ensuring alignment with the strategic targets and roadmaps defined by the IT director and business leaders. This role ensures the successful execution of projects, driving operational excellence, and meeting business objectives.

This leader will manage end-to-end delivery of large IT programs, implement automation strategies, and optimize processes to achieve significant operational efficiencies. The ideal candidate will have a proven track record of improving performance, enhancing customer experience, and driving digital transformation initiatives.

Key Responsibilities:

• Collaborate closely with the IT director, peers, and developer managers to align project delivery with the organization's strategic roadmap and technical roadmaps.
• Oversee the end-to-end delivery lifecycle of projects, from initiation to closure, ensuring adherence to established methodologies and processes.
• Manage project portfolios, allocating resources effectively and optimizing delivery capacity based on strategic priorities set by leadership.
• Drive continuous improvement in delivery practices, processes, and tools, fostering a culture of agility and efficiency.
• Collaborate with cross-functional teams, such as technologies, engineering, and operations, to ensure seamless integration and alignment.
• Monitor project performance through metrics and reporting, identifying risks and issues, and implementing corrective actions.
• Ensure effective stakeholder management and communication, keeping key stakeholders informed and engaged throughout the project lifecycle.
• Champion the adequate delivery methodologies, promoting best practices and driving adoption across the organization.
• Foster a culture of continuous learning and professional development within the delivery function.
• Lead automation-first strategies, leveraging AI-driven processes to achieve operational savings and improve process accuracy.
• Orchestrate cloud migrations to reduce infrastructure costs and improve system resilience.
• Ensure adherence to SLAs across all managed projects, maintaining high levels of service delivery.
• Drive continuous improvements to increase operational efficiency.

Requirements:

• Proven experience in managing and delivering complex development projects in a fast-paced environment.
• Strong understanding of software development lifecycles and delivery processes.
• Excellent communication, stakeholder management, and negotiation skills.
• Ability to collaborate effectively with IT leadership, business stakeholders, developer managers, and engineering teams.
• Proficiency in project management tools and techniques, including risk management, resource planning, and budget management.
• Experience in managing and developing high-performing teams, providing coaching and mentorship.
• Analytical and problem-solving skills, with the ability to make data-driven decisions.
• Passion for continuous improvement and a customer-centric mindset.
• Demonstrated success in managing E2E delivery of large IT programs, preferably with experience managing large budgets.
• Experience in designing and executing automation strategies, including RPA and AI-driven processes, to achieve significant operational savings,
• Experience in leading and improving the productivity of large IT teams
• Knowledge of Agile and Waterfall methodologies, DevOps, Cloud Computing (AWS, Azure, Google Cloud), Digital Transformation, and Generative AI.

To apply for this role please send your CV to Peter Bibby on the email address below