Head of Contingency Compliance

Serco Limited; United Kingdom; Hybrid; GBP 46,000 - 55,000; Full time

Job summary

A leading public services provider in the UK seeks a Head of Contingency Compliance to oversee a team ensuring compliance and operational excellence across various sites. The ideal candidate has at least 5 years of leadership experience, a strong background in compliance and safeguarding, as well as proven financial management skills with budgets of £150m+. This full-time role offers a salary up to £55,000 plus an excellent benefits package.

Benefits

Excellent Corporate Benefits Package

Qualifications

• Minimum 5 years' experience in people management across multiple sites and functions.
• Strong background in compliance and safeguarding for vulnerable groups.
• Experience managing budgets of £150m+.

Responsibilities

• Lead the Contingency Compliance Team across multiple sites.
• Ensure compliance and operational excellence.
• Manage subcontractor performance and risk.

Skills

People management

Compliance expertise

Stakeholder management

Financial acumen

Education

ILM Level 5 qualification or equivalent experience

Job description

Head of Contingency Compliance
Base Location: Midlands or North West (with regular travel)
Permanent | Full Time
Up to £55,000 per annum + Excellent Corporate Benefits Package

At Serco, we are trusted to deliver essential public services with care and integrity. As our new Head of Contingency Compliance, you\'ll play a pivotal role in leading our contingency operations across our Asylum Accommodation and Support Services Contract (AASC), ensuring accommodation and support for some of society\'s most vulnerable people.

This is a newly created, high-profile leadership role where you will provide assurance, compliance, and operational excellence across a large, complex service. Reporting directly to the Contingency Director, you\'ll lead a multi-site team, drive continuous improvement, and ensure we meet the highest contractual, legal and safeguarding standards.

Key Responsibilities

• Leading and developing the Contingency Compliance Team, inspiring operational managers across a wide geographical area.
• Acting as the senior lead for compliance, assurance and safeguarding, ensuring professional standards are upheld across all sites.
• Managing subcontractor performance, risk and incident management, statutory inspections and UKVI requirements.
• Driving financial and operational stability, managing budgets of £150m+ in partnership with Finance.
• Building strong relationships with stakeholders - from the Home Office to local communities - to ensure the highest standards of service delivery.
• Supporting the Contingency Director with special projects and contributing to the wider contract leadership team.

What you\'ll need

• A proven leader with at least 5 years\' experience in people management, ideally across multiple sites and functions.
• Strong background in compliance, safeguarding, and duty of care services for vulnerable groups.
• Demonstrated success in operational excellence, continuous improvement, and change management.
• Strong financial acumen, with experience of managing budgets of £150m+.
• Excellent stakeholder management and communication skills.
• ILM Level 5 qualification (or equivalent experience).
• A valid UK driver\'s licence and willingness to travel.
• Ability to obtain CTC Security Clearance and CRB approval.