Head of Connected Banking

HSBC; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading financial institution in London is seeking an experienced Head of Connected Banking to define and execute their connected banking strategy. The role requires substantial experience in CIB products and a strong ability to manage cross-functional teams. Responsibilities include developing partnerships with fintechs and corporates, driving revenue growth, and leading a diverse team to ensure high performance and collaboration. Competitive pay and comprehensive benefits are offered.

Benefits

Private healthcare

Enhanced maternity and adoption pay

Contributory pension scheme

Qualifications

• Proven experience in managing diverse cross-functional teams.
• Track record in commercialising product/channel capabilities.
• Ability to connect with all organizational levels.

Responsibilities

• Define and execute the Connected Banking strategy.
• Manage partnerships and drive revenue streams.
• Lead the Connected Banking team and set performance goals.

Skills

Experience in CIB products and services

Leadership and team management

Strong communication skills

Analytical thinking

Client-centric mindset

Job description

As an HSBC employee in the UK you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees enhanced maternity and adoption pay and support when you return to work and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced professional to join our team in the role of Head of Connected Banking. The base location for this role is London.

In this role you will be responsible for defining and executing our connected banking strategy that brings HSBC partners and Fintechs together to create a seamless customer centric experience by building and managing strategic partnerships that expands CIB eco-system. This role combines digital innovation with commercial growth by developing compliant connected banking platforms fostering collaboration with fintechs corporates and technology providers and driving new revenue streams and share of existing wallet through a connected banking eco-system.

In this role you will:

• Define and execute the Connected Banking & Partnership strategy ensuring alignment with CIBs digital and commercial priorities including regular engagement with CIB Chief Commercial Office.
• Define the sourcing & on-boarding and on-going management framework for connected banking partners. Ensuring that this is communicated across GPS and GTS leadership teams Regional and Country Stakeholders ensuring best practices are adhered to.
• Be responsible for identification of global strategic partners and ensuring that we deepen and grow our relationship with those partners across CIB.
• Be responsible for identification and exiting of non-strategic partnerships and ensuring suitable alternatives are identified for impacted customers.
• Be responsible for the technical integration partnership launch and commercialisation of strategic global partners both to internal and external stakeholders. This includes the on-going management of strategic partnerships negotiating and oversee global partnership agreements ensuring value creation and risk management.
• Identify new ecosystems opportunities across fintechs corporates and platform providers including technical and commercial model assessment.
• Champion a customer and partner centric culture ensuring proposition meet evolving market needs which will include representing the Bank in industry forums partnership councils.
• Lead the Connected banking team sitting in onshore and offshore locations. Enable high performance and risk aware culture. Set individual team goals and proactively manage team performance with timely action against OKRs KPIs and individual objectives. Provide feedback and coaching to underperforming team members.

To be successful in this role you should meet the following requirements:

• Substantial proven progressive experience within CIB products and services such as Embedded / Connected Banking Digital Channels or equivalent including a proven track record and experience of managing diverse cross functional or regional teams. Extensive experience commercialising product / channel capabilities.
• Strong managerial leadership communications organizational decision-making lateral thinking analytical and interpersonal skills. Detail orientated.
• Client centric collaborative mindset.
• Ability to lead people and connect at all organizational levels.
• Change agent with a good track record of implementing an organizational procedural technology and large-scale transformation programs.

Being open to different points of view is important for our business and the communities we serve. At HSBC were dedicated to creating diverse and inclusive workplaces - no matter their gender ethnicity disability religion sexual orientation or age. Wearecommittedto removing barriers and ensuring careersatHSBCareinclusiveandaccessible for everyone to be at their take pride in being a Disability Confident Leader and will offer an interview to people with disabilities long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

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