Head of Commercial Insights

Eton Bridge Partners Ltd; Remote; GBP 90,000 - 130,000; Full time

Job summary

A leading recruitment consultancy is partnering with an online marketplace to find their new Head of Commercial Insights. This role involves owning commercial analytics to enable data-driven decision-making, focusing on growth, retention, and profitability. Candidates should have significant experience in commercial analytics, particularly in high-growth digital environments, along with a strong understanding of subscription metrics. The position is remote with occasional travel to London and Sheffield.

Qualifications

• Proven experience in commercial analytics within a high-growth digital business.
• Strong ability to translate complex data into actionable insights.
• Experience working in fast-paced, VC/PE-backed environments.

Responsibilities

• Own commercial analytics end-to-end for data-driven decision making.
• Collaborate with Marketing, Technology/Product and Operations teams.
• Translate data into clear actions to drive subscriber growth and margin improvement.

Skills

Commercial analytics experience

Understanding of subscription metrics

Data interpretation skills

Stakeholder management

Experience with BI and analytics tools

Exposure to attribution modelling

Education

Finance qualification (ACA or equivalent)

Tools

Power BI

Looker

Tableau

GA4

Amplitude

Job description

Eton Bridge Partners is working in partnership with an online marketplace client to appoint their new Head of Commercial Insights. The position will play a critical role in scaling the business by embedding data-driven decision-making across growth, retention, and profitability. This role will own commercial analytics end-to-end, providing insight across customer acquisition, lifetime value, churn, pricing, and unit economics to support rapid, sustainable growth.

As a senior commercial partner, you will work closely with Marketing, Technology/Product and Operations, with a direct line into the CFO and dotted line to the CEO. You will play a key role in translating data into clear actions that drive subscriber growth, retention, and margin improvement.

Candidate Profile:

• Proven experience in commercial analytics within an online marketplace, subscriptions, or a high-growth digital business
• Deep understanding of subscription metrics & customer economics
• Strong ability to turn incomplete or imperfect, complex data sets into clear, commercially actionable insights
• Experience working in fast-paced, VC/PE-backed or scale-up environments
• Strong stakeholder management and communication skills
• Hands-on experience with BI tools (Power BI, Looker, Tableau) and analytics tools (e.g. GA4, Amplitude)
• Exposure to attribution modelling, pricing optimisation, or predictive analytics
• Strong financial acumen, finance qualification (ACA or equivalent) beneficial but not required

Location:

Remote – with occasional travel to London & Sheffield

Job Refence: 80201

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