Head of Care & Operations — Strategic Leader

EMH Group; East Midlands; Hybrid; GBP 72,000; Full time

Job summary

A care and support organization in the East Midlands seeks an experienced Head of Operations to lead strategic and operational delivery across care services. You will be responsible for ensuring compliance, managing operational performance, and driving innovation in person-centred care. The ideal candidate has substantial management experience and a deep understanding of CQC regulations. This full-time role offers a competitive salary and extensive benefits including annual leave and pension.

Benefits

Competitive salary

34 days’ annual leave

Contributory pension scheme

Flexible working

Training and development opportunities

Qualifications

• Extensive management experience in care and support settings.
• Track record of achieving good or outstanding regulatory outcomes.
• In-depth knowledge of relevant policies, legislation, and regulations.

Responsibilities

• Lead the development and delivery of person-centred care and support services.
• Oversee operational performance, risk management, and financial sustainability.
• Work collaboratively to identify growth opportunities and mobilise new services.

Skills

Understanding of CQC regulatory frameworks

Exceptional communication skills

Interpersonal skills

Leadership in care settings

Job description

A care and support organization in the East Midlands seeks an experienced Head of Operations to lead strategic and operational delivery across care services. You will be responsible for ensuring compliance, managing operational performance, and driving innovation in person-centred care. The ideal candidate has substantial management experience and a deep understanding of CQC regulations. This full-time role offers a competitive salary and extensive benefits including annual leave and pension.