Head Of Business / General Manager

Command Recruitment; Cannock; On-site; GBP 70,000 - 106,000; Full time

Job summary

A leading automotive recruitment firm is seeking an experienced Head of Business to manage a high-performing used car dealership in Cannock. You will lead a team of over 30 sales executives, focusing on sales performance and customer service excellence. The role offers a competitive salary of £70,000 basic plus up to £106,000 OTE and a fully electric company car, along with significant career development opportunities in a supportive environment.

Benefits

Fully electric company car

Clear progression pathway

Dynamic and supportive team environment

Profit share

Qualifications

• Experience leading a large team and delivering outstanding commercial results.
• A hands-on leader ready to take on a flagship site.
• Aftersales/service experience is advantageous.

Responsibilities

• Lead and develop the sales team, ensuring customer service excellence.
• Drive performance across all key metrics, particularly in used car sales.
• Collaborate with service and aftersales functions.

Skills

Proven success in automotive sales

Strong communication skills

Hands-on leadership

Customer-first mindset

Job description

Overview

Head of Business / General Manager - Used Cars

Location: Cannock, Birmingham
Salary: £70,000 basic + Bonus - £106,000 OTE + Profit Share
Benefits: Fully electric company car | Clear progression pathway | Leading dealership group

An exciting opportunity has arisen for a talented and ambitious General Manager / Head of Business to take charge of a high-performing used car dealership in the Cannock area. Representing a business that caters to the full market - offering every make, model, and brand - this is a role for someone who thrives on challenge, leads from the front, and delivers results.

This is a flagship site for the group, offering significant scope to make your mark, influence performance, and develop a thriving team in a fast-paced, rewarding environment.

What's on Offer

• £70,000 basic salary
• Up to £106,000 OTE, plus profit share
• Fully electric company car
• Fast-growing company with excellent opportunities for career development
• A diverse, dynamic, and supportive team environment

About the Role

As Head of Business, you will be responsible for the overall performance and day-to-day operations of the dealership. You will inspire and lead a large team - over 30 sales executives - ensuring customer service excellence, consistent profitability, and operational efficiency.

You'll oversee all departments, with a strong focus on used car sales performance, and work closely with service and aftersales to maintain high standards across the site.

Key Responsibilities

• Lead, manage and develop the sales team, setting clear objectives and providing consistent feedback
• Drive business performance across all key metrics, particularly used car sales
• Oversee deal files, handovers, pipeline management, and stock control
• Uphold compliance and ensure an exceptional customer experience throughout the dealership
• Collaborate with service and aftersales functions (including two on-site technicians)
• Champion a culture of continuous improvement and innovation

What We're Looking For

• Proven success in automotive sales, ideally within a used car dealership or car supermarket
• Experience leading a large team and delivering outstanding commercial results
• Strong communication, negotiation, and organisational skills
• A hands-on leader with a clear customer-first mindset
• Commercially astute with a drive to exceed targets and grow the business
• Aftersales/service experience would be advantageous, but not essential

Working Pattern

A mixture of weekdays and weekends, based on a rota. Typically 4 to 5 long days per week, in line with the dealership's extended opening hours (until 9 pm). Weekend working is essential due to peak business activity - one weekend off every 5-6 weeks (in addition to your usual 2 or 3 days off that week). Initial in-house training will include travel to other sites, with accommodation and mileage covered by the company.

Ideal for

A driven General Sales Manager ready to step into a senior leadership role, or an experienced Head of Business / Dealer Principal looking to take on a flagship site with strong support and real opportunity.

To learn more or to apply, contact Command Recruitment today