Head Housekeeper

Hamberley Care Management Limited; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury care home provider is seeking a Head Housekeeper in Dorking Manor, Greater London. This role involves leading a team to maintain high cleanliness standards, interacting with residents, and ensuring their comfort. Candidates should have previous domestic experience and a commitment to customer care. This rewarding position offers competitive salary, development opportunities, and a collaborative workplace environment.

Benefits

Competitive salary and benefits package

28 days holiday

Quality bonus scheme

Workplace pension

Professional development opportunities

High street discounts

Free onsite parking

Refer a Friend Bonus

Employee Assistance Programme

Qualifications

• Previous domestic experience in a similar care home setting.
• Flexible and reliable attitude.
• Committed to customer care and first-class service provision.
• Basic knowledge of Health and Safety COSHH regulations.

Responsibilities

• Create clean and hygienic environments in the care home.
• Manage housekeeping staff and their training.
• Interact with residents to ensure comfort.
• Maintain high standards of cleanliness in all areas.

Skills

Domestic experience

Customer care

Health and Safety knowledge

Multi-tasking

Job description

At Hamberley, we believe that our residents deserve something Extra Special, Every Day and we're seeking a Head Housekeeper to help us achieve our goals.

Joining us at Dorking Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.

Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.

We offer our colleagues

Competitive salary and benefits package

28 days holiday (inclusive of Bank Holidays)

Quality bonus scheme linked to CQC rating

Workplace pension

A supportive and collaborative working environment

Opportunities for professional development and training

Access to high street discounts via our mobile friendly HapiApp benefits platform

Free onsite parking available

Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply*

Employee Assistance Programme, occupational health support and wellbeing services

What you’ll be doing

You’ll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff you’ll ensure that every room and living space is maintained to the highest standards.

Ensuring all areas of the care home are clean, hygienic, and well‑maintained, including bedrooms, communal spaces, and bathrooms.

Handling laundry and linen care with attention to residents’ personal belongings.

Managing staff rota, training and supervisions to ensure housekeeping team members are working efficiently.

Interacting with residents, offering assistance when needed to help them feel at ease.

Working closely with caregivers and other staff to support the overall care plan and home operations.

Could you be part of our team?

About You :

Previous domestic experience in a similar care home setting.

Flexible and reliable attitude.

Committed to customer care and first‑class service provision.

Basic knowledge of Health and Safety COSHH regulations.

Empathy and a desire to make a difference to the lives of our residents.

Ability to multi‑task, work under pressure and on own initiative in a fast‑paced environment.

If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.

Join us at Dorking’s most stunning care home

Dorking Manor is a luxurious care home in Dorking, part of the award‑winning Hamberley Care Homes.

Offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house

where we screen classic films

to the on‑site luxury spa

offering hairdressing, manicures and relaxing therapies

Everything has been designed and finished with the care and attention you would expect from a 5‑star hotel.

Hamberley People

We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!