Head Housekeeper

Hotel Du Vin; Ebford; On-site; GBP 30,000; Full time

Job summary

A premium hospitality brand in Ebford is seeking a Head Housekeeper to manage the housekeeping team and ensure high cleanliness standards. The ideal candidate has leadership skills and a keen attention to detail. This role offers a competitive salary of £30,000, along with numerous perks including discounts, development programs, and more. This is a fantastic opportunity to advance your hospitality career in a well-respected company.

Benefits

Discounted Staff Room Rates

Healthcare Cash Plans

Fully funded Apprenticeship programs

Cycle to work scheme

Wellness Campaign Days

Qualifications

• High standards of cleanliness and guest experience essential.
• Experience in managing housekeeping teams preferred.
• Ability to work collaboratively with other departments.

Responsibilities

• Lead and manage the housekeeping team.
• Ensure compliance with brand cleanliness standards.
• Drive operational efficiency within the housekeeping function.

Skills

Leadership in Housekeeping

Attention to Detail

Customer Service Orientation

Job description

Overview

Role: Head Housekeeper, Hotel Du Vin

Rate of Pay / Hours: £30,000 per year / 40 Hours per week

Type of contract: Permanent

Location: Exeter

Too good to ‘turn down’… You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not.

Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.

Are high standards second nature to you? Do you love people and making guests smile every day, knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?

As Housekeeping Manager you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained.

We create memories that the guest will never forget. This could be the next step for you into a Senior HOD position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.

Responsibilities

• Lead and manage the Housekeeping team to maintain high standards of cleanliness and guest experience.
• Ensure rooms and public areas meet brand standards; exercise final say on room readiness.
• Collaborate with other departments to deliver celebrity service and ensure guest satisfaction.
• Drive operational efficiency, training, and development within the housekeeping function.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes to support your career development
• High Street Discounts on a range of shops, experiences, holidays and more
• Cycle to work scheme – save up to 40% on bikes
• Healthcare Cash Plans - dental, optical, medical and more from £5 per month
• Referral schemes that pay up to £1500
• Uniform provided, and a Wellness & National Campaign Days Calendar encouraging wellbeing
• Wagestream for instant access to pay as earned
• Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• Support for The Brain Charity and an Employee Assistance Programme – free, confidential advice 24/7

Probation and Additional Benefits on Completion

• Private Medical Healthcare
• Bonus Plan based on clear KPI targets
• Critical Illness cover
• Life Assurance

Our Sustainability Goals

• 100% of electricity from renewable energy
• Recycle a minimum of 70% of hotel waste
• Chemical-free cleaning system in bedrooms/public areas; enzyme-based eco-friendly system for kitchens
• Volunteer to work for sustainable charities 2 days per year on full pay

Interested?? Click Apply Now

• Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.