Head Barista

Compass Group; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality company in London is seeking a passionate Head Barista to manage two coffee outlets. You will oversee daily operations, lead a team of six baristas, and be responsible for developing creative seasonal beverage menus. This role demands a strong leader with a focus on customer service excellence and operational management. Enjoy a Monday to Friday schedule with numerous benefits, including a contributory pension scheme and exclusive discounts.

Benefits

Monday to Friday, no weekends!

Contributory pension scheme

Career development programs

Digital GP access

Travel discounts

Grocery discounts

Cinema discounts

Wellness classes

Share discounts with friends and family

Qualifications

• Experience managing high-volume coffee bar operations.
• Strong eye for detail and customer service excellence.
• Passion for innovation in hot beverage service.

Responsibilities

• Oversee daily operations of 2 coffee bar outlets.
• Lead and develop a team of 6 baristas.
• Maintain high standards of service, cleanliness, and compliance.

Skills

Leadership

Customer service excellence

Operational management

Creative menu development

Sustainability awareness

Job description

We're on the lookout for an experienced and passionate Head Barista to take the reins across 2 outlets within our site. This is an exciting opportunity for someone who thrives in a fast-paced environment, demonstrates operational excellence, and has a creative flair-particularly when it comes to developing standout seasonal hot beverage menus and elevating the customer experience. You'll directly manage six baristas across 2 coffee outlets ensuring consistent high standards, efficient service, and a positive team culture We are all about focusing on the guests we serve and creating unforgettable food and drink experiences for our clients.

Key Responsibilities

Oversee the daily operations of 2 coffee bar outlets

Lead, support, and develop a team of 6 baristas

Be operationally astute and optimise the use of resources across both outlets

Maintain high standards of service, cleanliness, and compliance

Collaborate with other stakeholders to craft creative, seasonal drink menus

Monitor quality, customer feedback, and drive continuous improvement

Manage stock control, orders, and minimise waste

Develop team schedules and support ongoing training initiatives

Work alongside senior leadership on catering strategy and sustainability goals

Foster change, seek continuous improvement and way to deliver a better experience

Your Team at a Glance:

• La Place Coffee Bar: 2 Baristas
• C++ Coffee Bar: 4 Baristas

Who We're Looking For You'll be a confident, extrovert and collaborative leader with a passion for customer service and contagious enthusiasm. Experience managing multi-outlets or high-volume coffee bar operations is required for this busy flagship site. A strong eye for detail, customer service excellence, and creative inputinto drinks menu development are key. Experience in sustainability and a passion for innovation in hot beverage service are a big plus. A keen eye for details and dedication to operational excellence to guarantee best in class service. We are proud to provide an industry leading food program and hot beverage experiences are no exception. Ready to Lead and Inspire?

Apply now to bring your energy, leadership, and creativity to a role where every day brings fresh opportunities to deliver outstanding service and drive change.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Monday to Friday, no weekends!
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference:com/2608/91446004/52758755/BU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds,