HCA/GPA/Newly Qualified

NHS; Birmingham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A medical practice in Birmingham is looking for a General Practice Health Care Assistant to support nursing and administrative teams. The ideal candidate will have NVQ level 3 certification and experience in phlebotomy and chronic disease management. Skills in communication and teamwork are essential. This role offers part-time hours in a supportive environment until March 2026.

Qualifications

• Minimum NVQ level 3 in a related field required.
• Experience with patient care in primary care settings.
• Skill in taking patient histories and baseline observations.

Responsibilities

• Support GPs by taking patient history prior to consultations.
• Undertake new patient health checks.
• Assist in chronic disease management and patient education.

Skills

Phlebotomy

Effective communication

Wound care

Teamwork

Time management

Problem-solving

Education

NVQ level 3 in Health Care

Tools

Excel

Word

TPP System 1

AccuRX

Job description

Anexperienced General Practice Health Care Assistant/Nursing Assistant/Newlyqualified Nurseis required to work at Tudor Practice Stockland Green GPpractice, Stockland Green Medical Centre in Erdington. Candidate should havea minimum NVQ level 3 certificates or equivalent in GP practice health care

The ideal candidate should have previous experienceinPhlebotomy, Blood Pressures, ECG, ABPM, Dressings, and Basic Assessmentfor chronic disease management, New Patient Health Checks, Healthpromotion/screening and health education work among other skills

Candidates should also be able to follow instructions and procedures,have good communication skills including listening, organisation skills andalso observational skills

Excellentfacilities and you will work in a supportive and learning environment.

Candidateshould be reliable, punctual, trustworthy and be able to work as part of a teamand independently.

Thepractice uses TPP System 1 clinical system and should also be competent inusing Excel and Word.

Hoursnegotiable part-time for a fixed term until March 2026

Main duties of the job

The HCA works within the organisationand supports the practice nursing and administrative teams in the delivery ofclinical and administrative services. This role involves working as part of thepractice multi-disciplinary team, delivering care within their scope ofpractice to the entitled patient population.

Having completed the CareCertificate or equivalent qualification, the HCA will deliver and assistclinical staff in the provision of treatment, preventative care, healthpromotion, long-term condition management and patient education while alsosupporting the administrative team on an as-required basis.

The HCA will work under the supervision of aregistered clinician while developing competencies in community-based care.

About us

TudorPractice Stockland Green is a LTD company holding a GMS Contract so not yournormal Partnership Model, we have shareholders and directors, who work at thepractice.

Weare a friendly, highly motivated and well organised practice. We work wellas a team caring for 7400 patients and are proactive to their needs. Weare innovative in the use of IT, and we use TPP, and AccuRX

Weare dedicated to patient care and a positive patient experience. We offera wide range of enhanced services.

In addition, we have a multidisciplinaryclinical team which includes , Salaried GPs, Practice Nurses, GPAssistants, Clinical Pharmacistand Midwives. We are also supported by the GOSK Primary Care NetworkSocial Prescribers,Working in a new purpose built health centre withgood access to community services

Working in a new purpose built health centre withgood access to community services

Experience of QOF, ESO (BHAM), Clinical letters including read-coding, and identifyingQOF

Informal visits andcontact welcome

Job responsibilities

The following are the core responsibilities . There may be, on occasion, or a requirement to carry outother tasks. This will be dependent upon factors such as workload and staffinglevels.

a. Undertaking new patienthealth checks

b.Providingsupport to GPs by taking patient history and baseline observations prior to thepatient seeing the GP

c.Carryingout baseline observations such as pulse oximetry, blood pressure, temperature,pulse rate, recording all findings accurately

d.Facilitatingroutine and 24-hour BP monitoring, advising patients accordingly

e.Carryingout BMI checks as directed

f. all vaccinations i.e. B12, Flu, Pneumo, RSV, Shingles

g.Actingas a chaperone as required

h. Phlebotomy including LTBI

i.ConductingECGs as requested

j.Signpostingsome received correspondence to others, e.g., clinical pharmacist, practicenurse

k.Extractingall the required information from clinical letters, applying medical codes asrequired and adding these to patient notes

l.Supportingpractice patients by arranging appointments, onward referrals, clinical testsand follow up appointments.

m. Explainingtreatment procedures to patients

n.SupportingGP(s) in liaising with external agencies such as helping to arrange patientadmission while the GP(s) continue with the consultation.

o.wound care

p.Undertakingall mandatory training and induction programmes

q.Attendinga formal appraisal with their manager at least every 6 months. Once a performance/trainingobjective has been set, progress will be reviewed on a regular basis so thatnew objectives can be agreed

r.Contributingto public health campaigns (e.g., flu clinics) through advice or direct care,including opportunistic health promotional programmes

s.Maintaininga clean, tidy and effective working area at all times

In addition to the primary responsibilities,the HCA/GP assistant/newly qualified may be requested to:

a.Demonstratethe ownership of responsibility for personal development, learning andperformance

b.Demonstrateperformance of skills and activities to others undertaking similar work

c.Attendrelevant annual updates and shared practice learning

d.Participatein practice audit as directed by the audit lead

e.Participatein local initiatives to enhance service delivery and patient care

f.Supportand participate in shared learning throughout the PCN

g.Undertakeany tasks consistent with the level of the post and the scope of the role,ensuring that work is delivered in a timely and effective manner

Duties may vary from time to time withoutchanging the general character of the post or the level of responsibility

Person Specification

Other requirements

• Flexibility to work outside core office hours
• Occupational Health clearance

Experience

• Experience of working in a primary care environment
• Experience of working with the general public
• Experience of working in a healthcare setting
• Clinical knowledge and skills
• Wound care/removal of sutures and staples
• ECGs
• Venepuncture
• New patient medicals, including height, weight, BP, pulse
• Chaperone procedure
• Vaccination 2 day certificate and updates
• Ability to record accurate clinical notes

Skill and Personal Qualities

• Excellent communication skills (written and oral)
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• AccuRX
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure
• Polite and confident
• Flexible and cooperative
• Motivated
• Problem-solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Able to communicate effectively and understand the needs of the patient
• Commitment to ongoing professional development
• Punctual and committed to supporting the team effort

Qualifications

• Healthcare qualification (level 3 or 4) or working towards gaining equivalent level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.