Hardware & AV Support Specialist

Career Choices Dewis Gyrfa Ltd; Stockport; On-site; GBP 23,000 - 30,000; Full time

Job summary

A local support services company in Stockport is seeking an IT Support Specialist to serve as the first point of contact for staff requiring hardware and audio-visual assistance. The ideal candidate will manage procurement, setup, and support for IT equipment while ensuring swift problem resolution. Strong skills in customer care and troubleshooting are essential. This full-time or part-time role allows flexibility and comes with significant benefits, including a probationary bonus and generous leave policy.

Benefits

Probationary bonus

Pension contributions

Free life assurance

33 days leave

Enhanced DBS support

Qualifications

• Ability to provide user-focused first-line support for audio-visual issues.
• Experience in coordinating hardware procurement and setup.
• Strong communication skills for managing user expectations.

Responsibilities

• Act as the first point of contact for audio-visual support.
• Configure and support IT hardware and AV equipment.
• Resolve first-line hardware and AV issues effectively.

Skills

First-line hardware support

Audio-visual setup

Customer care

Troubleshooting

Communication

Tools

Desktop and laptop systems

Audio-visual equipment

Job description

A local support services company in Stockport is seeking an IT Support Specialist to serve as the first point of contact for staff requiring hardware and audio-visual assistance. The ideal candidate will manage procurement, setup, and support for IT equipment while ensuring swift problem resolution. Strong skills in customer care and troubleshooting are essential. This full-time or part-time role allows flexibility and comes with significant benefits, including a probationary bonus and generous leave policy.