Haematology Admin and Clerical Team Supervisor

Sheffield Teaching Hospitals NHS Foundation Trust; Sheffield; On-site; GBP 31,000 - 38,000; Full time

Job summary

A leading healthcare organization in the UK is seeking an experienced Admin and Clerical Team Supervisor to support its clinical services. The role involves overseeing administrative staff, ensuring data accuracy, and leading modernization efforts. Ideal candidates will have NHS experience, strong organizational skills, and the ability to manage a dynamic team. The position offers a competitive salary ranging from £31,049 to £37,796 per year.

Benefits

Professional development commitments

Supportive workplace policies

Qualifications

• Understanding of main issues affecting admin and clerical functions within the NHS.
• Experience of participating in service changes and projects.
• Extensive experience of working within healthcare services.

Responsibilities

• Provide supportive leadership and management to the Admin & Clerical team.
• Line manage a group of administrative staff and ensure timely data recording.
• Implement service improvements and modernisation projects.

Skills

Organisational skills

Written communication skills

Problem-solving ability

Ability to use Microsoft Office

Understanding of patient confidentiality

Education

GCSE Grade 4/C or above in Maths and English

A-Levels or equivalent

Degree level education in any subject

Tools

Microsoft Word

Microsoft Excel

Trust information systems (Connect EPR, DAWN)

Job description

The closing date is 10 December 2025

The Haematology Directorate is looking for an enthusiastic, experienced and driven Admin and Clerical Team Supervisor to join the team on its journey to modernise and improve processes to deliver outstanding patient care. The service is fast‑paced and encompasses a number of clinical areas, including Haemato‑Oncology, Haemostasis and Thrombosis and Anticoagulation. It has also recently joined the Specialised Cancer Services Directorate to form a new Care Group (Haematology and Specialised Cancer – HaSC).

Haematology Admin and Clerical Team Supervisor

As one of the Admin and Clerical Team Supervisors you will ensure that designated clinical services are supported by an efficient and effective administrative system, including clerical, receptionist and secretarial support, data collection and clinical coding.

The Haematology Directorate is currently engaged in several large improvement and modernisation projects which aim to improve patient experience and the delivery of clinical care – therefore it is an exciting time to join the service and provide leadership and drive innovation in a dynamic environment.

Main duties of the job

• Provide supportive leadership and management to the Admin & Clerical team across the directorate.
• Line manage a group of administrative staff, including both secretarial and clerical staff.
• Ensure data is recorded by the directorate’s administrative staff in an accurate and timely manner to support the directorate’s core business and ensure an excellent service is provided to patients.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees, including commitments to professional development and many policies to support employees in balancing personal and professional lives.

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Education & Qualifications

• GCSE Grade 4/C or above in Maths and English (or equivalent qualification)
• A-Levels or equivalent standard qualification
• Degree level education in any subject

Experience

• Understanding of main issues affecting admin and clerical functions within the NHS
• Experience of participating in and/or playing a key role in service changes and projects
• Experience of HR management responsibilities including recruitment, selection, sickness management and conducting appraisals
• Extensive experience of working within healthcare services
• Experience of working with multidisciplinary teams
• Understanding of both clerical and secretarial functions within the NHS
• Experience of working in an outpatient department
• Experience of HR management responsibilities for disciplinary/capability
• Experience of working within the Service Improvement Framework
• Experience of chairing meetings
• Experience of using Trust information systems (Connect EPR, DAWN)

Skills & Knowledge

• Ability to provide guidance and support in a line management capacity
• Excellent organisational skills
• Effective written communication skills, including the ability to present information in a clear manner
• Ability to prioritise effectively
• Ability to solve problems
• Ability to use Microsoft Office packages including Word and Excel
• Clear understanding of patient confidentiality
• Ability to produce and interpret brief reports including numerical information

Personal Qualities

• A clear understanding of their personal value set including honesty and integrity, accountability, respect and efficiency
• Demonstrable self‑awareness, and understanding of impact on others and an ability to manage self and maintain professional conduct in difficult and challenging situations
• A commitment to promoting equality and diversity in the workplace and in service delivery and development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Teaching Hospitals NHS Foundation Trust

£31,049 to £37,796 a yearpa/pro rata for part time staff