Gyms Duty Manager

JD GROUP; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leisure company is seeking a Gym Manager to oversee operations in Leeds. This role requires strong leadership and customer service passion, with responsibilities including maintaining gym standards, driving sales, and ensuring safety compliance. The ideal candidate has management experience in the leisure industry and holds at least a Level 2 Gym Instructor qualification. The position demands flexibility, with early mornings and weekends expected.

Qualifications

• Experience in a management position within the leisure industry.
• Strong leadership and customer service skills.
• Qualified at least to Level 2 Gym Instructor.

Responsibilities

• Responsible for operational running of the gym.
• Conduct safety checks and ensure compliance with policies.
• Achieve sales and membership targets.

Skills

Management experience in leisure industry

Customer service passion

Qualified Gym Instructor Level 2

Sales driving experience

Team coordination

Job description

Role overview:

This role requires a team player with flair and commercial ability, and the skill, energy, and determination to help drive and develop the business alongside the General Manager.

We are looking for a manager with experience in maintaining and developing standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities:

• Responsible for the operational running of the gym at all times. Opening and closing the site as required due to operational hours of the business.

• Expected to work early mornings, late weekdays, and weekends.

• Ensure all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.

• Responsible for adhering to and maintaining the JD Gyms Brand Standard.

• Conduct daily, weekly, and monthly safety checks. Report and chase all defects to ensure the building and its equipment are safe to use.

• Work towards and aim to achieve all sales and membership targets that are set.

• Drive and maximise secondary spend revenue.

• Ensure the entire gym facility is of the highest standard of cleanliness. Maintain standards outside of contracted cleaning hours.

• Ensure in-house cleaners (General Assistant) maintain high standards of cleanliness.

• Ensure all team members adhere to uniform standards, including yourself.

• Deliver outstanding member service at all times.

• Create an environment where the team and contracted personnel enjoy their work.

• Undertake any other reasonable duties, projects, or meetings as required.

• Act as an ambassador of JD Gyms at all times.

Skills and Experience:

• Experience in a management position within the leisure industry is preferred.

• Passionate about customer service and an inspirational leader in management.

• Qualified at least to Level 2 Gym Instructor.

• Experience in driving sales, coordinating local marketing, and managing a successful team.

• Experience as an Assistant Manager or in a similar operational role within a leisure facility is preferred.