Guest Services Manager – Berkshire – Luxury Hotel – Up to 38K

Taste Hospitality Recruitment Limited; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A luxury hotel in Berkshire seeks a Guest Services Manager to oversee guest services and ensure smooth operations at the reception desk. The ideal candidate will be organized, have strong management and communication skills, and be passionate about delivering exceptional guest service. This high-level opportunity offers excellent career prospects and a chance to be part of a prestigious hospitality team.

Benefits

Private medical insurance

Management bonus

Excellent career opportunities

Access to well-being advice

Qualifications

• Valid UK work visa or settled status required.
• Experience in a similar role preferred.
• Passionate about delivering excellent guest service.

Responsibilities

• Manage day-to-day guest services and oversee the reception desk.
• Handle guest queries and requests efficiently.
• Work well both independently and as part of a team.

Skills

Management skills

Communication skills

Organizational skills

Job description

A Guest Services Manager is required for a high-level, luxury hotel located in Berkshire.

This role requires candidates to have a valid UK work visa or settled status.

The hotel features modern design with high-class, ornate décor.

• Private medical insurance
• Management bonus
• Excellent career opportunities
• Access to well-being advice

The property is renowned as one of the finest luxury hotels in the UK, offering exceptional hospitality to its guests. It boasts an award-winning fine dining restaurant, stylish bar and lounge areas, and over 50 luxurious bedrooms.

As Guest Services Manager, you will:

• Manage all day-to-day guest services and oversee the reception desk to ensure smooth operations
• Handle guest queries and requests efficiently through your team
• Be highly organized with excellent communication skills, both face-to-face and over the phone
• Demonstrate strong management and leadership skills, working well both independently and as part of a team

If you are friendly, outgoing, and passionate about delivering excellent guest service, and are seeking a challenging yet rewarding role, this could be your ideal opportunity.

Due to the volume of applications, we are unable to respond individually. If your application is suitable, you will hear from us within 48 hours. Thank you.

• Contact: Caroline Wright
• Reference: 06575