Guest Experience Pro - Digital Ordering Specialist

Kentucky Fried Chicken (KFC); Abercanaid; On-site; GBP 40,000 - 60,000; Part time

Job summary

A major fast-food chain in the UK is seeking a team member to provide exceptional customer service. You'll be responsible for greeting guests, assisting with orders, and using digital systems to ensure a smooth experience. The ideal candidate will be friendly and tech-savvy, ready to resolve issues quickly. This position offers competitive pay, free food during shifts, and a staff discount, creating opportunities for team members to grow their careers.

Benefits

Pay rate: Up to £12.21

Free food and drink on shift

25% staff discount

Qualifications

• Friendly, clear communication with guests.
• Ability to quickly resolve issues that arise.
• Familiarity with digital ordering systems.

Responsibilities

• Greet every guest warmly as they arrive.
• Assist guests with menu inquiries and orders.
• Help guests navigate kiosks and apps.
• Monitor wait times and manage guest flow.
• Handle customer complaints effectively.

Skills

Great communication

Problem-solving

Tech savvy

Job description

A major fast-food chain in the UK is seeking a team member to provide exceptional customer service. You'll be responsible for greeting guests, assisting with orders, and using digital systems to ensure a smooth experience. The ideal candidate will be friendly and tech-savvy, ready to resolve issues quickly. This position offers competitive pay, free food during shifts, and a staff discount, creating opportunities for team members to grow their careers.