Guest Experience & Events Leader — Profit Share

Nicholas Jon Recruitment; Royal Leamington Spa; On-site; GBP 30,000; Full time

Job summary

A leading hospitality recruitment firm in Royal Leamington Spa is seeking a Head of Guest Experience & Events to oversee an award-winning venue. This hands-on leadership role involves motivating the team, enhancing service standards, and driving guest experiences. The ideal candidate has proven senior hospitality experience and is passionate about community engagement. Competitive salary of £30,000 plus profit share bonus and additional benefits offered.

Benefits

Profit share bonus

Staff discounts

Learning & development support

Team socials

Pension

Qualifications

• Proven experience in senior hospitality or events leadership.
• Hands-on leader who sets the tone and leads by example.
• Commercially sharp with a flair for creativity and innovation.

Responsibilities

• Lead, motivate, and develop a hospitality and events team.
• Oversee daily service across coffee, bar and event spaces.
• Own the P&L - driving sales, profitability, and commercial growth.
• Deliver standout events that connect, engage and inspire.

Skills

Team leadership

Creativity and innovation

Commercial awareness

Guest service orientation

Job description

A leading hospitality recruitment firm in Royal Leamington Spa is seeking a Head of Guest Experience & Events to oversee an award-winning venue. This hands-on leadership role involves motivating the team, enhancing service standards, and driving guest experiences. The ideal candidate has proven senior hospitality experience and is passionate about community engagement. Competitive salary of £30,000 plus profit share bonus and additional benefits offered.