GSOC Specialist Associate: Incident & Crisis Response

JPMorgan Chase & Co.; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading financial institution is seeking a Global Security Operations Centre Specialist in the Greater London area. This role involves managing security operations and incident response, ensuring the safety of personnel and assets. Key responsibilities include delivering situational updates, managing travel security, and supporting the crisis management function. The ideal candidate will possess strong organizational and communication skills, along with experience in incident and crisis management. This position is fully office-based and will operate on a rotational shift pattern.

Qualifications

• Experience in a Global Security Operations Centre environment, particularly with incident and crisis management.
• Ability to balance multiple tasks in a fast-paced environment.
• Exceptional communication skills for reporting and presentations.
• Displays professionalism and customer service skills.
• Capacity to learn about varied incident impacts and adapt solutions accordingly.
• Excellent attention to detail and adherence to procedures.

Responsibilities

• Provide timely updates on incidents affecting personnel and assets.
• Manage high-risk travel security operations with appropriate support.
• Compile and distribute travel and analytical reports.
• Act as the initial contact for various security-related inquiries.
• Support crisis management functions through meeting organization and updates.
• Monitor facility alarms and conduct thorough investigations.

Skills

Incident management

Crisis management

Organisational skills

Communication skills

Customer service

Attention to detail

Problem-solving

Tools

CCTV monitoring applications

Operational tools and technologies

Job description

A leading financial institution is seeking a Global Security Operations Centre Specialist in the Greater London area. This role involves managing security operations and incident response, ensuring the safety of personnel and assets. Key responsibilities include delivering situational updates, managing travel security, and supporting the crisis management function. The ideal candidate will possess strong organizational and communication skills, along with experience in incident and crisis management. This position is fully office-based and will operate on a rotational shift pattern.