Groups Specialist

Travel Trade Recruitment; Manchester; On-site; GBP 26,000 - 30,000; Full time

Job summary

A well-established Tour Operator in South Manchester is seeking a Group Travel Specialist to handle group bookings and manage complex itineraries. Ideal for candidates with strong group booking experience and knowledge of a GDS. This office-based role offers Monday-Friday hours and a half-day on Saturdays. Competitive salary starting from £26,000 DOE.

Qualifications

• Previous experience in group travel bookings, tour operations, or retail travel.
• Experience with at least one GDS is preferred but not essential.
• Comfortable working in a fully office-based environment.

Responsibilities

• Handle group travel bookings for various clients and agents.
• Create and manage complex itineraries.
• Book flights, accommodation, and other travel services using GDS.
• Negotiate group rates with suppliers.
• Provide high levels of customer service and post-booking support.

Skills

Group booking experience

Knowledge of GDS (Amadeus preferred)

Customer service

Organizational skills

Communication skills

Tools

GDS Systems

Job description

Group Travel Specialist

Location: South Manchester (Fully Office-Based)
Salary: From £26,000 DOE
Hours: Monday-Friday + Half-Day Saturdays (No Sundays)

An excellent opportunity has arisen with a well-established Tour Operator in South Manchester, seeking a Group Travel Specialist to join their busy team. This is a fully office-based role ideal for candidates with strong group booking experience and working knowledge of a GDS (Amadeus preferred, but others considered). Or if you are looking to further your travel career from a travel retail role, this could be for you!

Role Overview

• Handling group travel bookings for various clients and agents
• Creating and managing complex itineraries
• Booking flights, accommodation, and other travel services using GDS
• Negotiating group rates with suppliers and ensuring best value for clients
• Providing high levels of customer service and post-booking support

Candidate Requirements

• Previous experience in either group travel bookings, tour operations or retail travel
• Experience using at least one GDS (preferred but not essential)
• Highly organised with strong attention to detail
• Confident communicator and team player
• Comfortable working in a fully office-based environment

Working Hours

• Monday to Friday: Office hours
• Saturday: Half-day rota
• Sunday: Closed (every week)

This is a fantastic role for an experienced travel professional looking to join a supportive team with a strong reputation in the industry.

Click to apply or contact Nichola on 0161 9236120. Or send your CV to [e-mail]