Group Director - Managed Services Solution Design

Computacenter; Hatfield; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

An independent IT services provider is seeking a Global Director for Managed Services Solution Design to lead and inspire a global team. The role involves designing and overseeing solutions for high-value outsourcing deals while driving innovation through AI and offshore capabilities. The ideal candidate will have proven leadership experience in global Managed Services sales, strategic mindset, and expertise in IT outsourcing. This position offers the opportunity to drive transformation in Managed Services and ensure commercial excellence.

Qualifications

• Proven track record in leadership roles within Managed Services.
• Experience with IT outsourcing projects across various environments.
• Demonstrated ability to develop strategic visions.

Responsibilities

• Lead a global team of solution architects and service specialists.
• Oversee architecture and delivery of high-value outsourcing deals.
• Develop and maintain relationships with sales teams and stakeholders.
• Ensure profitability and risk management in complex commercial deals.
• Define growth strategies for Managed Services.

Skills

Proven leadership in global Managed Services sales or presales

Strong commercial acumen and strategic mindset

Expertise in IT outsourcing

Ability to lead through change

Job description

Location: UK - Hatfield, Germany - Berlin, Germany - Düsseldorf, Germany - Frankfurt, Germany - Kerpen, Germany - Köln, Germany - München, UK - London, UK - Manchester, UK - Milton Keynes | Job-ID: 216387 | Contract type: Standard | Business Unit: Sales & Pre-Sales & Alliances

Life on the team

Global Director – Managed Services Solution Design

Location: UK, Germany is a possible location – with regular travel

Salary + Bonus + Car

Lead the Future of Managed Services

We’re seeking a visionary leader to head our global Managed Services Solution Design team—150 specialists driving innovation across workplace, network, cloud, and Datacenter services. Your mission: provide leadership to a team of service architects that build and shape Managed Service solutions to win major enterprise and public sector deals, and enable growth in our core markets of central Europe and North America.

What you’ll do

• Lead and Inspire: Direct a global team of solution architects, pricing experts, and service specialists.
• Design Winning Solutions: Oversee solution architecture, cost modelling, and customer deliverables for high-value outsourcing deals.
• Drive Innovation: Harness AI and offshore delivery capabilities to maximise efficiency and scalability.
• Partner for Success: Build strong relationships with sales teams and executive stakeholders across multiple geographies.
• Ensure Commercial Excellence: Maintain rigorous risk management and profitability in complex deals.
• Shape the Future: Define and execute a strategic vision for growth and transformation in Managed Services.

What you’ll need

• Proven leadership in global Managed Services sales or presales.
• Strong commercial acumen and strategic mindset.
• Expertise in IT outsourcing across workplace, network, cloud, and Datacentre environments.
• Ability to lead through change and inspire confidence globally.

Why Join Us?

You’ll be at the forefront of transforming Managed Services globally leveraging AI, offshore capabilities, and best-in-class solution design to win and retain major enterprise customers.

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter