Ground Floor Team Member

Whitbread Plc; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company is looking for a Front of House Team Member at Premier Inn in Reading South. This role offers a chance to welcome guests and provide excellent customer service with flexible working hours. Starting with a rewarding pay rate of up to £12.56 per hour, this position has no prior experience necessary and provides comprehensive training and support. Join a diverse team in a fast-paced environment and enjoy various employee benefits including discounts and complimentary meals.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in all Whitbread restaurants

Company pension

Save-as-you-earn scheme

Complimentary Premier Inn breakfast for two

Qualifications

• No experience required, immediate start.
• Willingness to learn and adapt.
• Ability to work flexible hours.

Responsibilities

• Welcome guests and provide excellent customer service.
• Assist with serving meals and drinks.
• Help maintain cleanliness of guest areas.

Skills

Customer service skills

Teamwork

Positive attitude

Job description

Ground Floor Team Member

Contract type: Fixed Term

Category: Operations - Ground Floor

Location: Reading

Working 15 hours per week, paying up to £12.56 per hour.

Front of House – Reading South (Reading Gateway, M4/J11) Premier Inn

Come and be a Front of House Team Member at Premier Inn in Reading South (Reading Gateway, M4/J11). As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them rest easy from the moment they check in – whether that’s making a cocktail, serving a meal, or joining the housekeeping team to get rooms perfect. Immediate start, no experience needed.

PAY RATE: Up to £12.56 per hour

CONTRACT TYPE: Fixed‑term until 31/03/2026

HOURS: 15 hours a week

LOCATION: Premier Inn Reading South (Reading Gateway, M4/J11)
Reading Gateway, Proctor End South, Reading, RG2 0GG

Why you’ll love it here

• Training and support: warm welcome and simple administration system, plus clear career path within our business.
• Whitbread Benefits card: up to 60% off Premier Inn rooms and 25% off meals in all Whitbread restaurants.
• Pension and saving schemes: company pension and save‑as‑you‑earn scheme.
• Discounts: money off shops, utility bills, travel, cinema trips, supermarkets and more.
• Breakfast on us: complimentary Premier Inn breakfast for two when you join us.

What you’ll do

Join our team at Reading South Premier Inn as a Front of House Team Member, and use your passion for customer service to its full potential as part of the UK’s leading hospitality business, Whitbread.

We value diversity and believe everyone is unique. We are committed to being an inclusive organisation that welcomes applicants from all backgrounds, including women, ethnic minorities, people with disabilities and members of the LGBTQIA+ community. We encourage workplace adjustments, part‑time and flexible working where possible.

Job ref: 125066-4492

Advertised: 28 Nov 2025