Ground Floor Team Member

Whitbread Plc; Greater London; On-site; GBP 1,000; Part time

Job summary

A leading hospitality company is seeking a Front of House Team Member for its London Croydon South (A212) Premier Inn. This position involves welcoming guests, assisting with check-in, and providing excellent customer service. Working 16 hours weekly for up to £13.06 per hour, the role is perfect for those with a passion for hospitality. No prior experience is required, and you will receive training and support for your career. Benefits include discounts, training opportunities, and a welcoming environment.

Benefits

Up to 60% off hotel rooms

Complimentary breakfast for 2

Discounts on utility bills and shopping

Qualifications

• No experience needed, just a passion for customer service.
• Ability to work as part of a team and engage with guests.

Responsibilities

• Welcome guests upon arrival and assist with check-in.
• Serve meals and beverages to guests.
• Collaborate with housekeeping to ensure rooms are ready.

Skills

Customer service skills

Friendly personality

Job description

Overview

We're currently recruiting in our London Croydon South (A212) Premier Inn. Working 16 hours per week, paying up to £13.06 per hour. Front of House - London Croydon South (A212) Premier Inn Come and be a Front of House Team Member at Premier Inn in London Croydon South (A212). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

What you’ll do

Join our team at Premier Inn London Croydon South (A212) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term) are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Benefits

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us