Grocery Customer Service Associate - Flexible 20h

CJ Lang & Sons Ltd; Ladybank; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-owned grocery retailer is seeking a Customer Service Assistant for 20 hours per week on a fixed-term contract. The role involves providing exceptional customer service, restocking shelves, and promoting offers. Flexibility is essential as shifts can include mornings, evenings, and weekends. Previous retail experience is advantageous but not necessary as training will be provided. Benefits include a 10% staff discount and opportunities for career development.

Benefits

10% staff discount

Career opportunities

Qualifications

• Great communicators needed to deliver friendly and efficient customer service.
• Retail experience is a plus, but not essential; training will be provided.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and re-stock the shelves.
• Actively sell and promote offers to customers.
• Serve in the 'Food to Go' counter.
• Maintain excellent standards of store hygiene and compliance.

Skills

Communication skills

Customer service orientation

Flexibility

Job description

A family-owned grocery retailer is seeking a Customer Service Assistant for 20 hours per week on a fixed-term contract. The role involves providing exceptional customer service, restocking shelves, and promoting offers. Flexibility is essential as shifts can include mornings, evenings, and weekends. Previous retail experience is advantageous but not necessary as training will be provided. Benefits include a 10% staff discount and opportunities for career development.