Graduate Legal Sales Consultant

1PGR; Taunton; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A growing legal services firm is seeking a Graduate Legal Sales Consultant to join their dynamic team. The role involves fielding leads from clients seeking legal advice and matching them with appropriate professionals. Ideal candidates are graduates with strong communication skills and a passion for customer service. After initial training in Taunton, the position will primarily be remote. With a competitive salary of £27,500 plus commission, this is a great opportunity for those looking to start their career in the legal sector.

Qualifications

• Experience of working in a fast-paced consumer-facing sales team.
• Ideally suitable for law graduates but also applicable to graduates from other disciplines with an interest in law.
• Ambitious, quick learners with a desire to improve access to justice.

Responsibilities

• Field leads over telephone, email, or live chat regarding legal advice or representation.
• Log each lead in Hubspot CRM.
• Triaging leads to assess viability based on core services.

Skills

Excellent customer service skills

Strong verbal and written communication skills

Creative and innovative problem-solving

Attention to detail

Interpersonal skills

Education

Graduate with a 2.1 or above

Tools

Hubspot (CRM)

Microsoft Office

Job description

Graduate Legal Sales Consultant

Sector: Legal, Graduate, Sales

Location: Remote after 4 weeks training in Taunton, Somerset

Salary

• 27,500 + Commission (£40k OTE)

Job Type: Permanent, Sales, Legal, Graduate

Start Date: ASAP

Amazing opportunity to join a dynamic team based in Taunton (Somerset) and seeking motivated individuals to help match clients with the right legal experts.

After 4 weeks training in Taunton the role is mainly remote with occasional visits to one of their offices - Taunton, Bristol or London.

The Company

VC backed, tech enabled legal firm that is currently undergoing a rapid period of growth as they seek to disrupt the legal market. Their goal is to help provide direct access to the best legal advice in a fast and cost-effective way. As part of their rapid growth they are seeking ambitious individuals with an interest in law and the legal sector, and enjoy solving problems and dealing with customers.

The Role and Responsibilities

You will be fielding leads over telephone, email or live chat from members of the public seeking legal advice or representation. Your job will be to gain an understanding of their needs and to quickly match them with the appropriate legal professional, and where possible convert the lead to a successful introduction.

You will :

Log each lead in the CRM

Triaging leads to gauge viability based on their core services and either :

• accepting the lead, recording details (e.g., area of law and instruction-type) in the bespoke case management system, confirming availability of suitable professional and progressing to quote and, hopefully, conversion
• disqualifying the lead in CRM and signposting to other more appropriate services

Being available to the client throughout the quoting and conversion process to field any queries and provide additional information where necessary to achieve conversion

Collaborating with both internal (e.g., marketing, technology) and external stakeholders (e.g., solicitors, chambers and marketing partners) to define and achieve growth objectives and raise brand awareness through networking

Skills and knowledge required :

A graduate with a 2.1 or above. Suitable for a law graduate but also graduates from other disciplines who has an interest in the law, sales and customer service.

Ideally experience of working in a fast-paced consumer-facing team

Excellent customer service skills

Strong verbal and written communication skills

High level of attention to detail and commitment to quality

Ability to prioritize, plan and organize workloads in a busy working environment

Creative and innovative problem-solving

Excellent interpersonal skills and team-player mentality

Professional, empathetic and patient telephone manner

Competent IT skills (primarily Microsoft Office)

We're expanding our dynamic team based in Taunton (Somerset) and seeking motivated sales professionals to help Barrister Connect (BC) match lay clients with the right legal experts.

What we're looking for :

Ambitious, quick learners with strong communication skills

Empathetic problem-solvers who can accurately assess clients legal needs

Individuals driven by a genuine desire to improve access to justice

What youll be doing :

• Fielding leads over telephone, email or live chat from members of the public seeking legal advice or representation
• Logging each lead in Hubspot (CRM)
• Triaging leads to gauge viability based on core services and either : accepting the lead, recording details (e.g., area of law and instruction-type) in BC's bespoke case management system, confirming availability of suitable barristers and progressing to quote and, hopefully, conversion or disqualifying the lead in CRM and signposting to other more appropriate service.
• Being available to the client throughout the quoting and conversion process to field any queries and provide additional information where necessary to achieve conversion
• Collaborating with both internal (e.g., marketing, technology, The Barrister Group) and external stakeholders (e.g., solicitors, chambers and marketing partners) to define and achieve growth objectives and raise brand awareness through networking

Skills and knowledge required :

Experience of working in a fast-paced consumer-facing sales team

Excellent customer service skills

Strong verbal and written communication skills

High level of attention to detail and commitment to quality

Ability to prioritize, plan and organize workloads in a busy working environment

Creative and innovative problem-solving

Excellent interpersonal skills and team-player mentality

Professional, empathetic and patient telephone manner

Competent IT skills (primarily Microsoft Office)