Graduate Customer Services Executive

Duval Associates Ltd; Greater London; On-site; GBP 51,000 - 60,000; Full time

Job summary

A leading technology start-up in Central London seeks a Customer Services Executive to manage incoming customer inquiries and client accounts. The role focuses on excellent customer service and includes opportunities for bonuses up to £50,000 annually. Ideal candidates will have a strong customer service mentality, outstanding communication skills, and a passion for teamwork. The position offers a competitive salary with a total earning potential of around £60,000 in the first year, along with 28 days holiday and a January start date.

Benefits

28 days holiday

Commission from Month 1

High earnings potential

Qualifications

• Sales or customer service experience is ideal.
• Must have excellent written and verbal communication skills.
• Articulate, confident, and career-focused.

Responsibilities

• Manage incoming customer enquiries and client accounts.
• Engage in face-to-face customer service and account management.
• Participate in upselling and cross-selling products.

Skills

Customer service mentality

Sales experience

Outstanding written skills

Outstanding verbal skills

Team player

Confidence

Job description

Customer Services Executive - Central London

Award winning technology start up

Top 100 tech start ups 2018! - Incredible package - £60,000 inc benefits and bonuses

A real team players role with incredible high customer service and client experience

50% internal role 50% external/London Face to face – Variety

Innovating the property sector with venture capitalist investment and massive growth plans for 2019! January 2019 start date!

100% incoming customer enquiries and customer client management

The Role:

• A quite remarkable, innovative customer service / client account management role based in Central London near St Pauls Cathedral.
• Managing an innovative and team focusedprocess includingface to face, pone work, lead and opportunity management - a new and exciting property solution
• Join in London's property boom with this remarkable and varied role
• Soft sales - pure customer service with some cross selling and up selling of product portfolios
• Earn bonuses from Month 2 - Bonuses up to £50,000 per annum. Innovative and incredible!
• Opportunity to joinan expandingcompanywith incredible investment and imagination

The Person: The Values:

• You must value your career, team play, work ethic, professional polish and be proud of your work, the quality of your work and want to strive to be better in a role that is always evolving and you are always learning!
• Ideally some sales or customer service experience would be ideal.
• Excellent customer service mentality but with a property twist!
• Outstanding written and verbal skills are essential
• You must be articulate- confident - career focused- excitableand hard working
• Commutable to Zone 1 London - Monday to Friday 10 to 7pm

The Package:

• £ Competitive basic salary £
• Commission Month 1 onward
• Year 1 earnings of circa £60,000 plus
• 28 days holiday

Awesome role in a fantastic growth company from excellent investment - START JAN 19