GP Receptionist - Bow

NHS; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in London seeks a dedicated individual to join their team, focusing on patient care and administrative duties. Responsibilities include managing appointment systems, assisting patients in person and on the phone, and supporting the healthcare team. The ideal candidate will have at least GCSE qualifications in English and Maths and experience in a GP practice.

Qualifications

• Experience of working in a GP practice.

Responsibilities

• Monitor the practice appointment system.
• Interact and assist with patients face-to-face and over telephone.
• Provide administrative support to the multidisciplinary team.
• Greet and direct patients, handle registrations, and book appointments.

Education

GCSE grade A to C in English and Maths

Job description

Do you thrive in a fast paced environment? Do you have at least one years worth of experience working in a healthcare setting? Do you gain jobsatisfaction when helping others? Then this may be the role for you.

At St Stephen's Health Centre we are a friendly team, who aredriven by the same goal of giving the best patient care and experience. Does this sound like the right career for you?

Does this sound like the right career for you?

Main duties of the job

Your main reasonability will be to monitor the practice appointment system. You will interact and assist with patients face-to-face and over telephone. Your aim will be to give the best patient experience from start to finish.

About us

St Stephens Health Centre is an NHS healthcare provider.

We are a team, working in partnership with our local community to help promote andsupport health and wellbeing.

St Stephens is committed to providing an environment that is caring, kind and respectfulto our patients and staff.

Job responsibilities

To be responsible for undertaking a wide range of reception and administrative duties andthe provision of general support to the multidisciplinary team.

Duties will include greeting and directing patients, dealing with patient registration, booking appointments,processing of information. You will act as the central point of contact for patients and will distribute information, messagesand enquiries to the clinical team.

Person Specification

Qualifications

• GCSE grade A to C in English and Maths

Experience

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.