GP Medical Receptionist – Empathetic Front Desk Pro

Lea Vale Medical Group; Ampthill; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare organization in Ampthill is seeking a Medical Receptionist to join their team. The role requires strong customer service skills and computer literacy, with responsibilities including appointment scheduling and data entry. Ideal candidates will have experience in a customer service environment and be willing to learn. This position offers flexible working hours and training for those new to the role.

Benefits

Support for personal and professional development

Qualifications

• Experience in a customer services/ front line situation is preferred.
• Computer literacy with excellent keyboard skills.
• Self-starter able to follow set procedures.

Responsibilities

• Make appointments for patients to see healthcare providers.
• Communicate with patients and ensure surgeries run smoothly.
• Maintain high-quality data entry on clinical systems.

Skills

Customer service experience

Strong IT and administration skills

Ability to work in a polite, confidential manner

Organisational skills

Calm under pressure

Knowledge of Office 365 applications

Education

Good level of education to GCSE standard or equivalent

Tools

SystmOne

Office 365

Job description

A healthcare organization in Ampthill is seeking a Medical Receptionist to join their team. The role requires strong customer service skills and computer literacy, with responsibilities including appointment scheduling and data entry. Ideal candidates will have experience in a customer service environment and be willing to learn. This position offers flexible working hours and training for those new to the role.