Governance Manager (Band 3/SEO)

Health and Safety Executive; Ashford; On-site; GBP 45,000 - 53,000; Full time

Job summary

A national regulatory agency in Ashford is seeking an experienced individual to enhance governance processes and risk management. The successful candidate will be involved in operational quality assurance and will focus on continuous improvement and effective decision-making. This role offers a competitive salary of £45,954 plus benefits including pension contributions and flexible working options.

Benefits

Learning and development tailored to your role

Flexible working options

Competitive pay

25 days annual leave

Cycle to Work Scheme

Qualifications

• Experience in analysing, assessing and reporting on governance activity.
• Ability to adapt to changing environments and respond to challenges.
• Experience in creating methods to assess effectiveness and identify efficiencies.

Responsibilities

• Continuous improvement of operational processes.
• Report on compliance, identifying strengths and weaknesses.
• Create and monitor operational governance processes.

Skills

Knowledge of governance processes

Analytical skills

Strong decision-making

Microsoft Excel skills

Tools

Power BI

Dynamics 365

SharePoint

Job description

Overview

The government announced on 30 June 2025 that the Building Safety Regulator (BSR) is to become an Executive Agency of the Ministry for Housing, Communities and Local Government (MHCLG) and will be moved out of HSE. Successful candidates recruited to this vacancy will initially be onboarded to HSE, with a move to the new Executive Agency to be undertaken in due course. This role sits at the heart of the Building Safety Regulator (BSR) and supports the operational quality assurance, governance and risk management framework. The postholder will report to the Operational Quality, Risk & Compliance Lead and will help maintain divisional and sub‑divisional frameworks.

Initially the postholder will proactively contribute towards the Governance Framework review, maintaining its objectives and setting up new processes and ways of working for BSR. Following this, the Governance Framework is expected to be embedded and the postholder’s focus will shift to reviews, analysis, recommendations and implementation, with continuous improvement of operational processes.

Responsibilities

• Continuous improvement of operational processes
• Letter of Assurance activity
• Report on compliance, regularly identifying areas of strength, weakness, improvement and lesson learning
• Assess, evaluate and escalate risks to senior stakeholders
• Create, maintain and monitor operational governance processes
• Oversight of complaints authorisations and Secretariat function

Behaviours and Selection

• Changing and Improving
• Making Effective Decisions
• Communicating and Influencing
• Managing a Quality Service

Evidence of behaviours will be requested on the application form: Changing and Improving; Managing a Quality Service. If successful, you will be invited to complete a Civil Service Work Strengths Test.

Please complete the online test as soon as possible (within 24–48 hours is recommended) to allow time to complete your full application. The online tests and full application form must be completed by 12:00 on 6 October 2025. If you fail to complete the online test and full application form by the deadline, your application will be withdrawn.

Guidance for the test will be available when invited to take the test. Tests are administered online via the CS Jobs website.

Application Information

• As part of your application, you will be invited to complete an anonymised CV including career history, experience and qualifications. Tailor your CV to match the Essential Skills and Criteria in the advert.
• You will be asked to submit a statement of up to 250 words for each behaviour listed in the advert.
• Application Guidance: https://www.civil-service-careers.gov.uk/how-to-apply/
• Sift information: CV and written statements responses to the behaviours; sift week commencing 6 October 2025. In the event of high applications, sift may be based on CV only.

Interviews will take place week commencing 20 October 2025, in person at an HSE office to be confirmed. Dates are subject to change based on panel availability.

Pre‑Recruitment Checks & Security

• AI Tools & Platforms: use of AI is allowed but all examples must be truthful and from your own experience. Plagiarism may lead to withdrawal of your application.
• HSE may conduct additional checks including Google and social media checks in line with Civil Service principles.
• From 23 June 2025, successful interviewees will undergo pre‑employment checks including verification against the Internal Fraud Hub. If data is found, employment may be refused. Appeals processes are available via the provided contacts.
• Details of internal fraud/dishonesty coverage are defined by the Cabinet Office. See the Internal Fraud Register privacy notice for more information.
• Applicants should be aware of Civil Service terms and conditions; progression through pay ranges is subject to annual pay awards.

Other Recruitment Information

• Disability Confident Scheme (DCS) and reasonable workplace adjustments available on request.
• Nationality requirements apply; see the advert for eligible groups.
• The Civil Service Code sets expected standards of behaviour; recruitment is on merit and open competition.
• Diversity and Inclusion information: Civil Service People Plan and Diversity and Inclusion Strategy.

Knowledge and Qualifications

• Knowledge and experience of implementing governance processes across multiple operations/departments
• Experience in analysing, assessing and reporting on governance activity with recommendations for continuous improvement
• Experience in creating methods to assess effectiveness and identify efficiencies
• Microsoft Excel skills; Power BI, Dynamics 365 and SharePoint are advantageous
• Ability to adapt to changing environments and rapidly respond to challenges
• Strong decision-making skills and ability to work with initiative in a changing setting

Salary and Benefits

Salary: £45,954 plus employer pension contributions of £13,312 into the Civil Service Defined Benefit Pension scheme. Benefits include:

• Learning and development tailored to your role
• Flexible working options
• Inclusive and diverse culture
• Competitive pay and access to the Civil Service Pension Scheme (HSE contributes about 28.97%)
• Family, carer, and parental leave policies
• 25 days annual leave rising to 30 days after 5 years, plus bank holidays and Civil Service privilege leave
• Cycle to Work Scheme, E‑Gift Cards and Vouchers

Note: If you require adjustments due to disability or medical conditions, contact [e-mail] for assistance. If you transfer from another employer, you may lose access to childcare vouchers and should check eligibility for other schemes such as Tax Free Childcare.