Global Technical Support Manager — Remote Leadership

Cummins Inc.; Remote; GBP 50,000 - 70,000; Full time

Job summary

A global technical solutions company is seeking a Technical Support Manager for their Aggreko Global Account in the UK. The successful candidate will resolve complex technical issues and drive product improvements. This role requires strong technical knowledge, effective communication, and the ability to support sales and technical teams. Candidates should have a Bachelor's Degree in Engineering and experience in service engineering. This is primarily a remote position with occasional travel required.

Qualifications

• Bachelor's Degree in Engineering, preferably Mechanical Engineering.
• Experience in service engineering roles is advantageous.
• Proven track record of effective communication.
• Skilled in proactive problem-solving.

Responsibilities

• Lead technical investigations and resolve complex issues.
• Gather customer feedback for product improvements.
• Support and coach sales and technical teams.
• Create impactful training materials.

Skills

Cross-Functional Collaboration

Technical Problem-Solving

Communication Skills

Customer Focus

Education

Bachelor's Degree in Engineering

Experience in Field/Factory Service Engineering

Job description

A global technical solutions company is seeking a Technical Support Manager for their Aggreko Global Account in the UK. The successful candidate will resolve complex technical issues and drive product improvements. This role requires strong technical knowledge, effective communication, and the ability to support sales and technical teams. Candidates should have a Bachelor's Degree in Engineering and experience in service engineering. This is primarily a remote position with occasional travel required.