Global Head of Trust & Safety, Rides

Bolt; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

A leading mobility platform is seeking a Head of Trust & Safety Operations to spearhead its global Trust & Safety function. This role requires over 10 years of experience and entails defining strategies, implementing safety programs, and building a capable team. The ideal candidate demonstrates a strong analytical mind and capability to influence decision-making at the executive level. This is an impactful leadership position aimed at ensuring the safest possible user experience in the ride-hailing industry, based in London.

Benefits

Rewarding salary and stock options

Wellness perks

Paid sabbatical after 5 years

Flexible hybrid work model

Qualifications

• 10+ years of experience in Trust & Safety, Risk Management, Operations, or Compliance.
• Proven success in building and leading global teams.
• Experience in designing and scaling safety or fraud prevention programs.
• Ability to influence C-level decision-making.

Responsibilities

• Define and lead Bolt’s global Trust & Safety strategy.
• Design and implement global Trust & Safety programs.
• Own and manage global Trust & Safety KPIs.
• Build and support a high-performing global team.
• Influence cross-functional teams for safety embedding.

Skills

Trust & Safety management

Risk Management

Operational excellence

Analytical mindset

Team leadership

Job description

A leading mobility platform is seeking a Head of Trust & Safety Operations to spearhead its global Trust & Safety function. This role requires over 10 years of experience and entails defining strategies, implementing safety programs, and building a capable team. The ideal candidate demonstrates a strong analytical mind and capability to influence decision-making at the executive level. This is an impactful leadership position aimed at ensuring the safest possible user experience in the ride-hailing industry, based in London.