Global Commercialisation Launch Lead

Cencora; Woking; On-site; GBP 80,000 - 120,000; Full time

Job summary

A global health services company located in the UK is seeking a seasoned professional to enhance customer experiences and manage seamless product launches. This pivotal role demands extensive knowledge of pharmaceutical regulations and brand management, along with a proven track record in leading complex projects. Candidates should have at least 15 years of relevant experience, exceptional leadership skills, and fluency in English, with another European language being advantageous. Travel up to 50% may be required.

Qualifications

• At least 15 years of experience in the pharmaceutical and healthcare industry.
• Minimum 5 years in a launch position at a manufacturer.

Responsibilities

• Lead the customer experience model for small to mid-size customers.
• Develop area expertise within Cencora to create a Centre of Excellence for Product Launch.
• Coordinate across Cencora teams in partnership with Project Managers.
• Define and lead the deployment phase of product launches.

Skills

Expert in brand / product launch

Proven track record of managing complex cross-functional projects

In-depth understanding of the US or European pharmaceutical landscape

Excellent interpersonal and communication skills

Exceptional leadership and mentoring skills

Highly organized and detail-oriented

Familiar with project management tools and methodologies

Fluency in English

Knowledge of another European Language

Education

Master’s degree in business management, Pharmacy degree, engineering degree, or related field

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Position Summary

As the specialty market evolves with a focus on global rather than regional launches, there is an increasing need for small to mid‑sized pharmaceutical companies to launch products in a more integrated manner across multiple countries or regions. An integrated solution in the US / EU markets is particularly attractive to biotech companies, as they seek service providers capable of offering a comprehensive suite of services. Additionally, these companies are increasingly outsourcing, seeking an extension of their in‑house capabilities and opting for more integrated outsourcing solutions, which they believe accelerates their time to market.

Cencora expanded its business with small to medium companies in the US and Europe, with the goal of creating an integrated model to meet these needs. Our "Innovations to Market" strategy positions Cencora as a forward‑thinking leader in the industry, focused on growing this business segment within Cencora's International Business Group (IBG) and Global Pharma Services (GPS) covering various commercialization offerings including regulatory, market access, Pharmacovigilance, distribution, logistics and Patient services.

Key Responsibilities

• Lead the Customer experience model for small to mid size customers and ensure the customer is receiving a seamless centralized launch experience while also managing internal Cencora stakeholders
• Own and refine the Product Launch Process developing area expertise within Cencora to create a Centre of Excellence for Product Launch, primarily centred around the SMID biotech customer
• Define and lead the deployment phase of a SMID product launch in a single or multiple markets, identifying and assigning subject matter expertise as required
• Take a hands‑on approach to being the single point of customer contact for the delivery phase of a product launch
• Coordinate across Cencora SME and functional teams (including Market Access, Quality, Regulatory Affairs, Pharmacovigilance, Logistics, Legal, Patient Services, and Sales & Marketing) in partnership with the Enterprise Project Manager to create and execute the product launch plan
• Establish key performance indicators to measure success, such as time to market and customer satisfaction
• Guide internal and external cross‑functional teams to ensure alignment with business objectives, regulatory standards, and quality requirements, while fostering a culture of innovation and continuous improvement.
• Work closely with senior leadership to understand business objectives, define integration goals, and develop a comprehensive roadmap to align various BUs' processes
• Lead and mentor cross‑functional teams to implement process improvements, ensuring that projects are executed on time, within scope, and in alignment with business objectives

Required Skills

• Expert in brand / product launch (10+ deals end to end) specific to market. Proven track record of successfully leading and managing complex cross‑functional projects within the pharmaceutical or healthcare industry
• Demonstrated success in launching new products into the US or Europe / global from a pharma perspective and with a manufacturer / consultant / supplier profile
• Broad knowledge of brand / product launch across all global markets
• In‑depth understanding of the US or European pharmaceutical landscape, including market access, quality, regulatory affairs, pharmacovigilance, compliance, distribution, 3PL, patient services, and sales & marketing
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with individuals at all levels of the organization
• Exceptional leadership and mentoring skills
• Highly organized and detail‑oriented, with the ability to manage multiple projects simultaneously
• Familiar with project management tools, methodologies and software as well as solid computer skills
• Inquisitive and Proactive

Language

Fluency in English is key and one other European Language is a strong plus.

Experience

Normally requires a minimum of fifteen (15) years related and progressively responsible experience within the pharmaceutical and healthcare industry, with at least 5+ years spent in a launch position at a manufacturer.

Travel

It is estimated that the role requires approximately 25-50 % of travel.

Qualifications

Master’s degree in business management, Pharmacy degree, engineering degree or a related field

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

AmerisourceBergen Services Corporation