Global Cloud Connect Architect - Enterprise Contact Center

Amazon; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading tech company in Greater London seeks a Senior Worldwide Specialist Solutions Architect to drive innovative projects using AWS Connect. In this role, you will design advanced communication architectures, provide technical leadership, and advocate for customer needs while engaging with enterprise teams. Candidates should have a robust background in software development and cloud computing, along with experience in the customer service industry.

Qualifications

• A background in software development is essential.
• Experience in cloud computing is crucial.
• Experience in the customer service industry is advantageous.

Responsibilities

• Design advanced communication architectures.
• Provide technical leadership.
• Advocate for customer needs while engaging with enterprise teams.

Job description

Overview

A leading tech company in Greater London seeks a Senior Worldwide Specialist Solutions Architect to drive innovative projects using AWS Connect. In this role, you will design advanced communication architectures, provide technical leadership, and advocate for customer needs while engaging with enterprise teams.

Qualifications

A background in software development, cloud computing, and experience in the customer service industry is essential for success in this position.