Global Benefits & Wellbeing Lead

Hiscox; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global insurance company is looking for a Benefits and Wellbeing Lead to optimize employee benefits and wellness initiatives. The role involves managing US benefits programs and implementing strategies across various locations. The ideal candidate will have 5-8 years of experience in benefits design, strong analytical skills, and an ability to work collaboratively. This position ensures compliance with relevant regulations while enhancing employee experience and services.

Qualifications

• Minimum of 5-8 years of experience in US benefits and plan design across multiple geographies.
• Strong work ethic, committed and driven with service excellence.
• Effective prioritization and adaptability in a fast-paced environment.

Responsibilities

• Manage end-to-end delivery of US benefits and strategies for employee experience.
• Coordinate benefit arrangements internationally, including annual open enrollment.
• Oversee vendor relationships and ensure high-quality service delivery.
• Evaluate global benefit programs and implement targeted initiatives.
• Handle internal communications regarding benefits and resolve queries.
• Demonstrate expertise in US benefits and lead benefits evolution.
• Ensure compliance with government regulations and maintain ERISA standards.

Skills

Organizational skills

Analytical skills

Communication skills

Stakeholder management

Change management

Problem-solving skills

Job description

Description

We are seeking a passionate and detail-oriented Benefits and Wellbeing Lead to join our global Reward team. The ideal candidate will be responsible for developing, implementing, managing and optimizing our benefits and wellness initiatives to support our employees' physical, mental, and financial well-being. This role will be involved in the phased implementation of the Darwin flexible benefits platform across various countries over the next 2 years.

This role requires strong organizational and analytical skills, a customer-focused mindset, and the ability to collaborate effectively with cross-functional teams.

Key responsibilities

• US Benefits Program Management: Own the end-to-end delivery of US benefits, including medical, dental, vision, STD / LTD, FSA dependent care, limited purpose and commuter plans, etc. Develop recommendations and implement innovative benefits strategies that enhance employee experience and align with company culture.
• Global Benefits Program Management: Be involved in managing other benefit arrangements outside the US e.g. in Bermuda, Europe, for example managing the annual benefits open enrollment process.
• Vendor Management: Own benefit and wellness vendor relationships. Closely partner with our global benefits broker, third party benefits administrator & tech provider, and wellness vendors on delivering a competitive benefits and wellness program and ensuring best in class customer service is being provided to our employees.
• Benefit Design & Evaluation: Partner with internal and external benefit and wellness partners to recommend and evaluate global benefit and wellness program offerings. Implement targeted campaigns and initiatives based on themes identified.
• Communication and Stakeholder Partnership: Own internal benefit and wellness related communications. Be a point of escalation for resolving and addressing benefit related queries. Work with internal stakeholders (HR, Procurement, Legal, Finance, etc.) for alignment and compliance as needed.
• Benefit Plan Review: Be a subject matter expert on US benefits in particular and develop knowledge in other jurisdictions, demonstrating thought leadership and deep insight of best practice in local markets. Lead the evolution of benefits to ensure Hiscox is an employer of choice.
• US compliance and reporting: Ensure organizational compliance with all relevant government regulations, including, but not limited to, ACA, ERISA reporting and disclosure requirements, FMLA, COBRA and HIPAA. Partner with the benefits broker to ensure plans are ERISA compliant, plan documents are up to date, and regulatory compliance filings, including the 5500, are completed accurately and on time.

Person Specification

• Minimum of 5-8 years of experience in US benefits and plan design across multiple geographies.
• Commercially minded, committed and driven with a strong work ethic, willing to take personal responsibility and accountability for projects, dedicated to service excellence.
• Flexible, resilient, ability to effectively prioritize and deliver workload in a fast-paced changing environment with competing priorities.
• Strong change management, stakeholder management, partnering and influencing skills.
• Effective communication skills with ability to convey information clearly and concisely, both verbally and in writing.
• Demonstrated ability to work collaboratively and effectively with remote teams.
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.