Gild Bar & Restaurant Manager

Hilton Birmingham Metropole; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A premier hotel in Birmingham is seeking a Bar & Restaurant Manager responsible for overseeing restaurant operations and ensuring an excellent guest experience. The ideal candidate will have significant management experience in Food and Beverage, meet financial targets, and possess the ability to train and develop staff. This role offers various benefits, including team member discounts and holiday entitlement, in a modern work environment.

Benefits

Personal Development programmes

Corporate Responsibility programmes

Team Member Travel Programme

Discounted dental and health cover

28 days holiday entitlement

Guest Experience Day

Modern and inclusive Team Member areas

Qualifications

• Excellent grooming standards.
• Willingness to develop team members and self.

Responsibilities

• Manage Bar operations.
• Recruit, manage, train and develop the Restaurant team.
• Drive sales to maximize budgeted revenue.
• Ensure communication meetings are conducted.

Skills

Management experience in Food and Beverage

Ability to meet financial targets

Ability to comply with all Food and Beverage brand standards

Ability to work under pressure

Flexibility to respond to a range of different work situations

Job description

Overview

The Bar & Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

Responsibilities

• Manage Bar operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post‑meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

Qualifications

• Management experience in Food and Beverage
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations

Benefits

• Personal Development programmes designed to support you at every step of your career.
• Corporate Responsibility programmes.
• Team Member Travel Programme – discounted hotel nights plus 50% off food and beverages (subject to individual outlets).
• Team Member Referral Programme.
• Discounted dental and health cover.
• High street discounts with Perks at Work: free car park, subsidised taxi between 12 am and 7 am.
• Holiday entitlement: 28 days including bank holidays (increasing to up to 33 days).
• Guest Experience Day: 1‑night stay with breakfast and dinner.
• Modern and inclusive Team Member areas.