German Export Customer Services

Euro London Appointments; Kirkby-in-Ashfield; On-site; GBP 28,000 - 30,000; Full time

Job summary

An international company based in Kirkby-in-Ashfield is looking for an Export Customer Services Administrator who is fluent in both German and English. The role involves providing administrative support to overseas clients, managing customer enquiries, and translating materials as needed. Ideal candidates will have customer service experience and strong organizational skills. The position is office-based with Monday to Friday hours, offering benefits such as a pension scheme and profit-related pay.

Benefits

Profit Related Pay Scheme

Contributory pension scheme

Subsidised canteen

Car parking facilities

Qualifications

• Fluent in German to C1 level and fluent in English, both spoken and written.
• Experience in customer service and administration is ideal, but graduates may be considered.
• Ability to translate material between English and German.

Responsibilities

• Provide full administrative support to overseas agents and customers.
• Handle customer enquiries, order processing, and quotations.
• Translate materials from English to German and vice versa.

Skills

Fluent German (C1 level)

Fluent English

Customer service experience

Administration skills

Positive attitude

Organizational skills

Ability to work under tight deadlines

Job description

Export Customer Services - German - Kirkby in Ashfield - Onsite - £28K-£30K + Benefits

Our client, an international successful company exporting to Europe, is looking to appoint an export sales administrator to support the export sales team. Based about 30 mins from Nottingham town centre, you will be fluent in German and English to a very high standard, both spoken and written. You will join an international team of around 20 export administrators.

The role is to provide full administrative support to overseas agents, distributors and customers. This involves dealing with a wide variety of customer enquiries, order processing, quotations, despatch and all aspects of customer service. In addition, you would be expected to translate material from English into German and vice versa as part of the role.

It is essential to speak and write fluent German to C1 level and fluent English. Previous experience in Customer service roles and administration is ideal, although fresh graduates can also be considered. Experience in a B2B environment is also key. Equally as important, is a professional and positive attitude and the ability to learn the full training provided. The export office is a fast moving environment and you must be highly organised and be able to work to tight deadlines.

Hours of work are Monday - Friday, 8.30am - 5pm. The role is an office based position where you will receive full training. You will be working in amazing, brand new hi-tech offices and with a multinational establised team.

The company offers a number of benefits such as Profit Related Pay Scheme, a contributory pension scheme, subsidised canteen and car parking facilities.

Please note that we can only consider applicants who already hold a full UK work permit.

Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client’s requirements. To enquire about other vacancies please visit our website at www.eurolondon.com