General Practice Care Coordinator

Borchardt Medical Centre; Manchester; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local healthcare provider is seeking a proactive Care Coordinator to join their team in Manchester. This part-time role involves coordinating patient appointments and supporting long-term care management. The ideal candidate will have strong organizational skills, experience in health or social care, and a patient-centered approach. The position offers a salary starting at £12.35 per hour with opportunities for wage review and a company pension. Apply to make a positive impact on patient lives.

Benefits

Company pension

On-site parking

Qualifications

• Ability to manage competing priorities.
• Understanding of personalised care approaches.
• Respectful of confidentiality and professional boundaries.

Responsibilities

• Coordinate appointments, investigations, and follow-up actions.
• Manage recall systems for long-term condition clinics.
• Support quality improvement and patient experience projects.

Skills

Strong organisational and administrative skills

Excellent communication and interpersonal abilities

Experience in health, social care, or community support roles

Confident IT user (including EMIS)

Job description

The Borchardt Medical Centre is seeking a proactive, organised, and patient‑focused Care Coordinator to join our friendly General Practice team. This is an exciting opportunity to support our patients in accessing the right care at the right time, while helping to improve the continuity and quality of services across the practice and wider Primary Care Network (PCN). As a key member of our multidisciplinary team, you will help patients navigate health, social care, and voluntary sector services, support long‑term condition management, and contribute to improving patient experience and outcomes. The role also includes undertaking phlebotomy and clinical filing/coding as part of patient care.

Main duties of the job

• Act as a central point of contact for patients needing additional support.
• Coordinate appointments, investigations, and follow‑up actions.
• Help patients understand and access a wide range of services.
• Support patients to attend and engage with their healthcare appointments.

Proactive Support for Long‑Term Conditions

• Identify patients who require reviews, such as frailty, chronic disease, and cancer care reviews.
• Work with GPs, nurses, pharmacists, social prescribers, and wider PCN colleagues.

Administrative & Coordination Duties

• Manage recall systems for long‑term condition clinics.
• Maintain accurate records on clinical systems (EMIS).
• Prepare information for MDT meetings and follow‑up actions.
• Support quality improvement and patient experience projects.
• Perform venepuncture safely and in line with practice protocols.
• Correctly label, record, and handle specimens.
• Ensure patient comfort, identification, and informed consent.
• Recognise and elevate concerns or adverse reactions.

Additional Responsibilities

• Provide administrative support to clinicians and the Practice Manager, including delegating and following up tasks where appropriate.
• Participate in mandatory training, induction, appraisal, and service development activities.
• Undertake other reasonable duties aligned to the role.

About us

What Were Looking For

• Strong organisational and administrative skills.
• Excellent communication and interpersonal abilities.
• Ability to work with vulnerable or complex patients.
• Confident IT user (including EMIS).
• Able to work independently and as part of a team.
• Experience in health, social care, or community support roles.
• Understanding of personalised care approaches.
• Knowledge of local NHS and social care pathways.

Personal Qualities

• Empathetic, patient‑centred approach.
• Strong problem‑solving skills and attention to detail.
• Ability to manage competing priorities.
• Respectful of confidentiality and professional boundaries.

Why Join Us?

You’ll be working within a supportive, progressive practice that values teamwork, innovation, and compassionate patient care. This is a rewarding role where you can make a real difference to patients lives.

Job Type: Part‑time

• Company pension
• On‑site parking

Job responsibilities

Care Coordinator Borchardt Medical CentreLocation: The Borchardt Medical Centre, 62 Whitchurch Road, Manchester, M20 1EB

Hours: 16 Hours spread over 3 days. Working a Friday is non‑negotiable, as it starting at 8‑8.30am. However, we can be flexible with the other days

Salary: £12.35 whilst in probation, wage review after completion of compulsory training and a successful probationary period.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.