General Practice Assistant

NHS; Yarm; On-site; GBP 20,000 - 30,000; Part time

Job summary

A progressive medical practice in Yarm is seeking a Part‑time General Practice Assistant. Responsibilities include delivering patient care, managing chronic conditions, and working collaboratively with a team. Ideal candidates will have healthcare experience and excellent communication skills. Flexible hours required across two surgery sites.

Qualifications

• Experience of working in a healthcare setting.
• Experience of working with the general public.
• Willing to work flexible hours as necessary across both surgery sites.

Responsibilities

• Deliver care following guidelines and protocols.
• Manage patients with chronic conditions.
• Assist with medications and ensure equipment is functional.
• Participate in health promotion and screening activities.

Skills

Excellent communication skills

Time management

Ability to multitask

Problem solving

Tools

SystmOne

Job description

We have an exciting opportunity for a permanent, Part‑time General Practice Assistant. Are you an experienced Health Care Assistant wishing to make your next career move at our forward‑thinking GP Practice, based at Hutton Rudby Surgery with cover at Mowbray House Surgery? The hours will be over a Monday, Wednesday and Thursday.

Main duties of the job

Supported by the nursing and general practitioner team within the practice, the GPA will deliver care within the boundaries of their role and in accordance with national, local and specific practice guidelines and protocols.

Responsible for the care delivered, demonstrating critical thinking and skills in clinical decision‑making within the parameters of their qualifications and role requirements.

They will work collaboratively with the general practice team to meet the needs of patients and support the delivery of procedures and providing GPA guidance as required.

They will be responsible for and working collaboratively with the general practice team to meet QoF and IIF targets.

They will focus on supporting the patients with chronic, long‑term, complex health needs, providing a comprehensive review of the patients overall health including physical, emotional and physiological support.

The post holder will make decisions, provide safe, evidence‑based, cost‑effective, proactive, individualised patient care.

For full details please see attached the job description. Informal visits are welcome.

About us

Mowbray House Surgery is a large, progressive medical practice based in Northallerton with a full‑time branch surgery in Hutton Rudby.

The candidate would join a dedicated nursing team.

Job responsibilities

Duties and Responsibilities are:

• Clinical:
  • To undertake all duties inline with the training and instruction provided by the general practice team.
  • Responsible for the management of patients with LTC(s) by ensuring the smooth running of chronic disease clinics, including clinical, emotional, physiological reviews and support.
  • Responsible for clinical and administrative pathways to provide patients with continuity, coordinated, informed, planned care.
  • Assist patients with their medications, compliance and check any equipment used, such as inhalers, are working effectively.
  • Responsible for QoF and IIF targets and maintain a high level of achievement.
  • Undertake routine tasks related to patient care, including but not exhaustive:
  • Venepuncture
  • Blood pressure monitoring
  • 12‑lead ECGs
  • Carry out baseline observations such as pulse oximetry, temperature, pulse rate
  • Height
  • Weight
  • BMI
  • Removal of sutures/clips
  • Basic wound care/dressings
  • The testing and result recording of clinical specimens, including urinalysis
  • New patient health checks
  • Chaperone
  • Ensure specimens are recorded and ready for onward transportation including blood centrifuge.
  • The ongoing cleaning of clinical equipment and working surfaces.
  • Ensure adequate infection control procedures in consulting rooms.
  • Participate in any relevant health promotion and screening activities.
  • Maintain accurate and contemporaneous records.
  • Ensure adequate infection control procedures in consulting rooms.
  • Participate in any relevant health promotion and screening activities.
  • Maintain accurate and contemporaneous records.
• Administration:
  • Assist with the call/recall system for LTC management.
  • Arranging appointments, referrals, tests and follow‑up appointments as required.
  • Work closely with the care coordinators and social prescribers.
  • Maintain the store and treatment room – this includes ensuring the room is always clean and tidy.
  • Assist with monitoring and recording of fridge temperatures.
  • Ensuring fridges are cleaned routinely in accordance with guidelines.
  • Attend and participate in any practice meetings when required.
• Communication:
  • The post holder should recognise the importance of effective communication and will strive to communicate effectively with patients and carers to ensure they are fully informed.
  • Provide support, guidance and information in a format that meets the needs of the patient.
  • Communicate effectively with other team members and external stakeholders.
  • Act as an advocate when representing the patients and colleagues' viewpoints to others.
  • Fully participate with team meetings, team activities and delivering the nursing agenda.
• Equality and Diversity:
  • The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
  • Acting in a way that recognises the importance of people's right, interpreting them in a way that is consistent with practice procedures and policies and current legislation.
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
  • Behaving in a manner which is welcoming, non‑judgemental and respects circumstances, feelings and rights.
  • Identify patterns of discrimination, take action to overcome this and promote equality.
• Personal and Team Development:
  • The post holder will participate in any mandatory and statutory training programme implemented by the practice as part of this employment. Actively participating in ongoing learning and development to include:
  • An annual individual appraisal, including taking responsibility for maintaining a record of own personal and professional development.
  • Taking responsibility for own development, learning and performance.
  • Understand own responsibilities and accountability in the delivery of GPA services to patients.
  • Disseminate learning and information to other team members in order to share good practice.
  • Provide educational role to patients, carers, families to facilitate learning.
• Team Working:
  • The post holder will work as an effective and responsible team member, supporting others and developing new ways of working.
  • Work effectively with others to clearly define values, direction and policies impacting upon care delivery.
  • Ensure clear understanding and utilisation of referral mechanisms within the practice.
  • Accept delegation from other nurses, prioritise own workload and ensure effective team management.
  • Participate in and support local projects as agreed within the practice team.
• Management of Risk:
  • The post holder will work to effectively manage risk including:
  • Monitor work areas and practices to ensure they are safe, free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.
  • Ensure safe storage, rotation and disposal of medication, stock and equipment.
  • Apply infection control measures within the practice according to local and national guidelines.
• Confidentiality:
  • The post holder will work effectively to ensure confidentiality to all. To include consideration of:
  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
  • In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their careers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality.
• Health and Safety:
  • The post holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice Health and Safety Policy, to include:
  • Using personal security systems within the workplace according to practice guidelines.
  • Identifying the risks involved in work activities and undertake such activities in a way that manages those risks.
  • Making effective use of training to update knowledge and skills.
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

NB this job description is intended as a guide to the main duties and responsibilities for the post and should not be considered an exhaustive list.

Person Specification

Qualifications

• Excellent communication skills, written and oral.
• An understanding, acceptance and adherence to the need for strict confidentiality.
• Time management and the ability to work to effectively multitask.
• Ability to use own initiative and problem solve.
• Hard working, adaptable, reliable and resourceful.
• Willing to work flexible hours as necessary across both surgery sites.

Experience

• Experience of working with the general public.
• Experience of working in a healthcare setting.
• Experience of SystmOne.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.