General Porter

University Hospitals Bristol and Weston NHS Foundation Trust; Bristol; On-site; GBP 25,000; Full time

Job summary

A major healthcare provider in Bristol is looking for a General Porter to join their team. The position offers 37.5 hours per week on a rolling pattern including nights. Key responsibilities include patient transfers, delivering goods across the hospital, and responding to emergencies. The ideal candidate will have excellent communication skills and a pleasant personality, with competitive pay and benefits including access to the NHS pension scheme.

Benefits

Competitive pay

Access to the NHS pension scheme

Paid annual leave, maternity and sick pay

Training and development opportunities

Industry leading discount schemes

Qualifications

• Experience in a customer care setting.

Responsibilities

• Providing a portering and messenger service including patient transfers.
• Collecting and delivering a range of goods including drugs and bloods.
• Responding to emergency bleeps, including cardiac arrest.

Skills

Excellent communication skills

Ability to work as part of a team

Pleasant and friendly personality

Ability to use your own initiative

Understanding of helpful and supportive interactions

Education

Good basic education, numerate and literate

Tools

Basic computer skills

Job description

Overview

Job Summary

Are you innovative and forward thinking? Are you looking to join a collaborative team that helps keep our hospitals running smoothly? Are you interested in a hands on job? Join the team at the largest University Hospital in the South West, where our people and patients are at the heart of everything! We are currently recruiting General Porters to work within the team within the Bristol Royal Infirmary to provide a comprehensive Portering service of a high standard. This is a great opportunity to work in our patient friendly hospital. The Shifts That We Are Recruiting To Are On a Rolling Pattern, These Will Be Monday - Sunday. We Are Looking For People To Work Either:

• All shift patterns, including nights - 37.5 hours per week

Some of these shifts will carry unsocial enhancements.

Responsibilities

• Providing a Portering and messenger service including the transfer of patients and visitors between wards and departments.
• Collecting and delivering a range of goods including drugs, bloods, furniture, case notes, specimens, x-rays and medical gas cylinders.
• Collecting and delivering mail
• Loading and unloading hospital deliveries
• Transferring furniture and other portable equipment and machinery
• Maintaining confidentiality and attend trust training
• Responding to emergency bleeps including cardiac arrest, fire, and major trauma.
• Movement of waste (clinical & non-clinical) across the hospital to waste compound

Requirements

• Excellent communication skills
• Ability to work as part of a team
• Pleasant and friendly personality
• Ability to use your own initiative
• Understanding of the need to deal with patients, parents and staff in a helpful and supportive manner.

Benefits

• Competitive pay
• Access to the NHS pension scheme
• Paid annual leave, maternity and sick pay (subject to qualifying criteria)
• Training and development opportunities including apprenticeships!
• Industry leading discount schemes at local and national outlets, including insurance, holidays and shopping!

Please note - the advert normally closes early due to a high volume of applications.

About Us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Details

• Date posted: 26 September 2025
• Pay scheme: Agenda for change
• Band: Band 2
• Salary: £24,465 a year pa pro rata + unsocial enhancements
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 387-EF0440-MF-A
• Job locations: Bristol Royal Infirmary, Upper Maudlin Street, Bristol, BS2 8HW

Job Description

Job responsibilities: For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification

Knowledge and Experience

• Essential: Experience in a customer care setting

Qualifications and Training

• Essential: Good basic education, numerate and literate

Desirable

• Full Category B Driving licence

Skills

• Essential: Basic computer skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name: University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

Address: Bristol Royal Infirmary, Upper Maudlin Street, Bristol, BS2 8HW

Employer's website: https://www.uhbw.nhs.uk/