General Manager

Creative Restaurant Group; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A distinguished dining establishment located in Mayfair, London is seeking an experienced General Manager to lead operations at HUMO. The ideal candidate will have Michelin-level background, exceptional leadership skills, and a passion for culinary excellence. Responsibilities include overseeing site performance, creating an outstanding guest experience, and collaborating closely with culinary teams. This role offers competitive remuneration, staff discounts, and opportunities for development within an esteemed group.

Benefits

Competitive salary

Bonus

50% staff discount

Daily staff meals

28 days paid holiday

Tailored training & development

Clear progression opportunities

Wagestream access

Qualifications

• Proven experience as a General Manager in a Michelin-starred environment.
• Ability to lead with empathy and respect for craft.
• Experience in open kitchens or chef-driven concepts.

Responsibilities

• Accountable for site performance and standards.
• Deliver a Michelin-level guest experience.
• Mentor and inspire front-of-house team.

Skills

Leadership

Emotional Intelligence

Collaboration

Attention to Detail

Job description

General Manager - London

General Manager

HUMO - Mayfair, London

A love letter to fire, flavour, and people

At HUMO, fire is not just a technique - it's a philosophy.

The flicker of flames, the crackle of wood, the movement of smoke and shadow have fascinated us since we were young. That same energy lives at the heart of HUMO today: a restaurant devoted to wood-fired cooking, where every dish has a relationship with the fire and every guest is invited on a carefully considered culinary journey.

We are now looking for an exceptional General Manager to take full accountability for the site - a leader with Michelin-level experience, emotional intelligence, and a genuine passion for working hand-in-hand with chefs in an open, intimate restaurant environment.

About HUMO

Located in the heart of Mayfair, HUMO is an open-plan restaurant with:

• ~35 covers upstairs
• 10 seats at an intimate Chef's Table in the lower ground floor

Our four-metre-long wood-fired grill is the soul of the kitchen. Different species of wood are used to shape flavour, depth, and character across the menu. Our cuisine is grounded in the highest quality seasonal British produce, subtly interwoven with Japanese influences, and delivered with a philosophy of casual elegance.

HUMO is part of Creative Restaurant Group, a collective known for craftsmanship, creativity, and people-first leadership.

The Role

As General Manager, you will be fully accountable for the performance, culture, and guest experience of HUMO. This is a hands-on leadership role for someone who thrives in refined, high-standard environments and finds energy in close collaboration with culinary teams.

With the kitchen and dining room deeply connected, you will:

• Lead the restaurant as one cohesive organism
• Work side-by-side with chefs to deliver seamless service
• Protect the integrity of the guest journey from reservation to farewell

You will set the tone, pace, and standards - not from the sidelines, but by example.

What You'll Be Responsible For

• Full ownership of the site: people, performance, standards, and culture
• Delivering a Michelin-level guest experience with warmth, precision, and personality
• Leading, mentoring, and inspiring a close-knit front-of-house team
• Building a strong partnership with the Head Chef and kitchen leadership
• Ensuring excellence in service flow within an open-plan, chef-led environment
• Upholding HUMO's ethos of casual elegance, creativity, and attention to detail
• Driving commercial performance while never compromising on quality

Who We're Looking For

This role is for someone who feels at home in excellence.

You will likely bring:

• Proven experience as a General Manager or senior restaurant leader in a Michelin-starred or Michelin-recognised environment
• A natural ability to lead calmly, confidently, and with empathy
• A deep respect for craft - both culinary and service-led
• Experience working closely with chefs in open kitchens or chef-driven concepts
• High emotional intelligence and strong people leadership
• Pride in standards, without ego
• A belief that the best results come from collaboration, trust, and presence

You don't need to be loud to be impactful - but you do need to be visible, grounded, and inspiring.

What We Offer

• Competitive salary
• Bonus
• 50% staff discount across the group
• Daily staff meals
• 28 days paid holiday
• Birthday day off
• Tailored training & development
• Clear progression opportunities within the group
• Wagestream access
• A rare opportunity to lead a restaurant where craft, fire, and people truly matter

A Final Word

HUMO is an intimate, chef-led restaurant built on respect - for ingredients, for fire, for guests, and for each other. We are looking for a General Manager who doesn't just run a restaurant, but cares deeply about how it feels to be inside it - for the team and for every guest who walks through the door.

If this resonates with you, we would love to meet you.

Apply now and help us continue creating memories, moments, and meaningful hospitality at HUMO.

Note: Applicants must have the legal right to work in the UK without the need for corporate sponsorship.